Customer Ratings & Reviews

Great headset. Great deal. Great cheap 2 year warranty

Omg yesss. HIGHLY RECOMMEND!!!! I absolutely love this. My sons gaming headset wire got smashed buy the car door. I took the headset in grabbed one off the shelf. And they replaced it without any hassle. I knew right away to get another protection plan.

Satisfied with this protection. Hopefully nothing goes wrong…

The geek squad employees were really nice and understanding. They ended up replacing my controller with a whole new one

I purchased a Xbox controller and a warranty two years ago at a store that closed. Recently I needed to use the warranty, had no issue finding receipt and received a new controller!

I sold useless warranties for a long time, so I'm glad I got over my own stigma since they helped me out multiple times without issue. Being able to drive to a store and resolve it immediately is nice as well.

Fantastic! It's precisely what I needed, and I didn't even know it until I received it. Thank you!

When you purchase any electronics, I highly recommend you buy the insurance. I’ve done it for years. They always take care of my products. You never know when you need it.

No hesitation they replaced my product within two years!

Covered my dog bitting the connection to my head piece. Got a new head set with no questions

Absolutely love the geek squad. They always help me

I always always always get the protection plan and feel confident purchasing refurbished items from best buy as well

Got the 2 year warranty, Sony needs to fix the stock drift and they make it difficult even inside your warranty to fix it, Best Buy makes it easy so that’s nice.

Highly recommend using the insurance, especially for offestting the cost of stick drift on console controllers.

Great for added assurance to any product you purchase

Really appropriate the help that i got with Geek Squad assistance in any of my items. I try to make sure that i always get coverage on all my items because i know i am in good hands!

Always get the protection plan. You can never be too careful

Geek Squad is knowledgable and good at what they do. They will help with any problems that you may have.

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

Extremely glad I got this for very expensive headphones that quit working over a year after purchase. Quick and easy process.