Customer Ratings & Reviews

Always easy going great people. Super helpful I really appreciate them. Always been very informative and make things quick and easy.

The warranty lasted the life of my controller and they gave me a refund for the product that allowed me to buy another one.

Great protection very much needed time after time.

Very very convenient product. I use on my PS5 controllers since they get stuck drift and I used it and don’t regret it at all.

I would always recommend purchasing warranty for every item you purchase

I sold useless warranties for a long time, so I'm glad I got over my own stigma since they helped me out multiple times without issue. Being able to drive to a store and resolve it immediately is nice as well.

It’s a dualsense controller for the PS5 and PC. Uh, it’s red. Does that warrant an extra fifteen dollars, ehh probably not. Maybe if it was more rare but they’re readily available.

I never buy the extended warranty but employee talked about how headsets sometimes fall and break. My son was going to be using it and thought it was worth the money. 1 year later and we got a new headset. It was simple. Had our info on their system. Didn’t need a receipt. Would recommend for headset.

Great Service to have just in case!! Give you some comfort knowing someone can help right away!

Great quality. Very happy with this product. Audio y great and I can use it with any device from my Xbox series x to my iPhone, computer, and tablet.

Great value for the cost ! Very easy to use in case of a controller getting stick drift or something else. Would recommend!

With electronics, it's not a matter of if. It's purely a matter of when your electronic purchase will develop an issue. Geek squad protection is a must. Don't be penny-wise and dollar foolish. Especially when forking out cash for an expensive device, you will regret not having Geek Squad protection.

It’s nice to have some assurance place on an expensive device just incase things go wrong

Nothing better than walking in and getting a replacement no deductible just awesome keep it up your warranty and exchange policy is without a doubt the best

Service was great and easy to work with at Best Buy

Definitely protect your stuff people. Technology is finicky and likes to break down for no reason.

Best Buy is all about honoring there warranty an I can say that because twice. Thank you for your understanding and taking care of me when I needed it.

The have great costumer service , very helpful l I recommend them

My razer headset went out after a year thanks to the two year warrenty I was able to get a new headset with no issue.

All I can say right now is that I am GLAD I got this plan--actually, I have a few of them on other products. You wouldn't believe what they'd do for you. Find out for yourself when you get a plan.