Customer Ratings & Reviews

I'm not sure what I even bought this 2 year protection plan for... I continue buying the replacement plans for things because Best Buy honors them and the return/replacement is no hassle at all. Once I remember which item I bought it for....

I havent had to use the warranty but I'm sure if I have to ill be happy with it because geek squad is actually in the best buys so you can take it to a Best Buy to get it fixed or replaced

Quick, simple and offered a reasonable solution, actually made the process not aggravating

Nothing better than walking in and getting a replacement no deductible just awesome keep it up your warranty and exchange policy is without a doubt the best

It’s worth it! I never thought I would sign up for this but was tired of switching out to new game controllers every 6 mths or less than a year. so I ended up using this warranty at about 6 mths when the game controller broke down again. And got new one as a replacement

Great quality. Very happy with this product. Audio y great and I can use it with any device from my Xbox series x to my iPhone, computer, and tablet.

Very Impressive! Inspiring exciting fun merchandise, well please.

Really good controller and really good customer service

Very quick in resolving my issue with my vacuum. Got credit back since my vacuum was not in condition to be fixed. Love the good customer service from geek squad.

Very helpful and reliable service! They made me feel very comfortable explaining niavely about what was wrong with my computer.

Super Comfortable and great sound and microphone .

The warranty program at Best Buy is Excellent. It is very reasonably priced using my Tech membership. We recently had to use a warranty and there was not problem at al get an item replaced. The Best Buy employee was very helpful and made the replacement process very easy.

Best Buy is all about honoring there warranty an I can say that because twice. Thank you for your understanding and taking care of me when I needed it.

Love this service! I normally opt out of warranty’s but I used them once and haven’t stoped using them sense . Quick easy and true to there word . Well worth the money spent . And it’s all kept track for you in your account . Win win .

It is a very good option to have long-term guarantees

Great brand good sound quality to keep me locked in

Always easy going great people. Super helpful I really appreciate them. Always been very informative and make things quick and easy.

The best support ever. I recommend purchasing the geek squad replacement as well because you never know what happens.

very good for controllers can get new ones for 10$ basically

Easy exchanges, no issue with how busted the old product was they returned it regardless and gave me a knew one.