Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6564 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 6,564 reviews
  • Rated 5 out of 5 stars

    Protect your stuff!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always protect your big purchases, especially if you're accident-prone like me or you live in a house with cats that like to knock things over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the protection replacement plan yet but happy i got it. The headset is great and sturdy but you never know when something will happen. Having it and getting a replacement for 2 years is better than paying 100.00 if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved the day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with my computer I bought and when I took it in to have Geek Squad look at it, they got it done fast and helped me get on my way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very very very very very very very very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a threat store with everything you need or looking for, great costumer service, I recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does A+ work. Plus the warranty is always accepted without making you jump through hoops. You know your equipment is i jb great hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program. Worked well for me when the playstation controller kept going out. I got a brand new replacement with ease. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s not Optional to me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t purchase anything without this. They fully replace the value of your item if they can’t get it repaired! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection very much needed time after time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product and so does my daughter. We are enjoying game night wven more now. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really really like Geek Squad never had in issue when any of my items need repairing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love purchasing the geek squad protection. It makes it so easy to replace in case something happens. Also to get your products repaired. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the qeek squad insurance thats all i can say. Best insurance deal you can get for electronics. Quick easy and painless. Love geek squad for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always helps me out when my computer needs upgrading even comes out to your house, now that's customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad and Joy-Con replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They looked at my Nintendo switch and IPad. Asides from waiting online for 1hr even though I had an appointment the staff was very nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had all kinds of serves and paid lots of money and at the end when i want to but a claim they try to change my more money but geek squad does what they say they are going to do excellent work you get your moneys worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add geek squad! This is my recommendation to anyone and everyone that asks. Peace of mind comes easy as they are quick, communicative, and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me out plenty of times when my controller gets stick drift . Love geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for gamers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I buy all of our gaming accessories from best buy because the 2 year warranty is basically hassle free and their prices are super competitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever think your electronics are going to break down in 2 years, Geeksquad is the way to go. Bestbuy always replaces or refunds no matter the reason!

    I would recommend this to a friend