Customer Ratings & Reviews

If you ever think your electronics are going to break down in 2 years, Geeksquad is the way to go. Bestbuy always replaces or refunds no matter the reason!

The controllers are still better than any third-party options I’ve purchased over the last several years. Best Buy making things easier on exchanges and the like just make them a prime consideration for all future endeavors, especially the protection plan when wear and tear sets in.

Great remote!! My son loves it and they are sturdy. He's dropped it numerous times and it's still working smoothly.

Always add geek squad! This is my recommendation to anyone and everyone that asks. Peace of mind comes easy as they are quick, communicative, and informative.

Haven’t had to use it which is a good sign. Nice to have as a backup options

I added this to my purchase of the XBOX Elite Controller. Absolutely necessary when you buy a Controller for $175. My only suggestion would be that if you have to use the warranty for a replacement, they should prorate the balance and apply it to the next plan you purchase.

I haven't had to use this, but I'm happy to know that I have it!

Good communication, always ready to solve your problem

Was able to come and exchanged my playstation 5 control for new and only pay difference for the new one of the plan very good protection on product

Best Buy has the best warranty when it comes to your devices or items not working. With their HASSLE FREE, NO QUESTIONS ASKED approach is awesome. They will replace the item, or provide a refund, so that you may purchase a new one.

this always helps whenever i get controller drift or any issue with a controller

We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

I would gladly recommend geek squad as they are so amazing and very helpful.

I would never think of purchasing expensive products without any type of protection. This added protection gives me peace of mind and security, simply in knowing that I have the added protection. Geek Squad has always come through when a product has failed me.

Glad that this is offered anything can happen and I would be out of pocket lots of money.

Worth it just for the peace of mind not to mention Incase a item brakes you can get a new one just will need to buy a new warranty

Worth it just for the peace of mind. Can’t beat having some insurance against kids and myself.

Always helped me with all my products and helperld with installations

Great help when it comes to my husband who goes through controllers frequently

Everytime I had a question or concern it was answered. It's nice to be able to just go into the store and get my items exchanged or repaired.