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Customer reviews

Rating 4.8 out of 5 stars with 6565 reviews

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    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,565 reviews
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever think your electronics are going to break down in 2 years, Geeksquad is the way to go. Bestbuy always replaces or refunds no matter the reason!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very helpful when I had to replace a PS5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and easy to work with at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Servíce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so helpful with all of my question and concerns always able to replace and or help me exchange items and repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive tech+AGSR= Zero worries.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Get this with your electronics , zero hassle always when it comes to utilizing the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection selection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never complete a purchase from BestBuy without also getting one of their trusty warranties. If anything goes wrong, they fix or replace the item with light speed. The warranties aren’t too high priced either. Great way to feel safe about your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received quick and efficient. The Geeksquad warranty encouraged me to make my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JustinB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek techs are knowledgeable and understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped replace my broken equipment or f

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when my remote first broke and my tv, helps just in case something breaks and you need help with it being fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is always worth buying the warranty. They always come in handy nothing last anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have your mind at ease with the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to come and exchanged my playstation 5 control for new and only pay difference for the new one of the plan very good protection on product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You guys are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped my girlfriend and I set up our surround sound speakers and sound bar to our TV, thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better than having no warranty it is pricy but I would rather have no warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a little more expensive than other 2-year replacement warranties, but they have been hassle-free unlike other warranties from All State. So, I prefer Geek Squad even if I have to pay a little extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a protection plan is offered we buy it too. My daughter is rough on everything. Smh she can’t help it I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 STARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement plan with a PS5 is a must especially since the sticks drift issue is a common problem. No issue with Replacing my controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD COMES THROUGH ALWAYS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simply the best protection plan i've ever had. When I had any issues. I could always count on Geek Squad to fix it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    technology protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

    I would recommend this to a friend