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Customer reviews

Rating 4.8 out of 5 stars with 2991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,991 reviews
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best and thier attention to detail is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never an issue with them. I’ve had items fixed or replaced if not repairable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They delivered it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They carried it to my living room, as I requested. I didn’t pay for the installation though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I won’t need to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it and I hope there isn’t a time that I’ll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don’t have to use it but great protection if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good at helping set up everything and explain everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing my grandsons play station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing was smooth nice service agents willing to help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not too shabby compared to other coverages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fun time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still great and fun to play all the time and I enjoy it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Option to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely is a great option to have in case anything should go wrong with the console and/or controllers. Affordable option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but I'm sure if I do they will be fast and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The reasurrance of purchasing insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reassurance of having the Geek Squad on an expensive product puts my mind at ease. Thank you for being there!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate customer service fast quick and easy to get what you need replaced or fixed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro return due to hardware failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I had to trade in my Ps5 pro for some glitches with the hardware failure and I’m disabled with Cerebral Palsy all I had to do was roll down my window with my receipt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely well deserved 5 star review the employees helped me with explaining everything I needed to know for gaming tvs also helped me purchase my new tv that had a sale yay ! Definitely recommend this store !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my Apple Watch and my Apple ear buds in case it gets broken or lost. Nice to have a warranty that protects the items I paid for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. Had an issue with a laptop and they fixed the issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this for any electronics I purchase. It is always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my PS4, and my purchase and delivery with BestBuy was smooth and easy. I highly recommend this purchase and you must buy it from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, excellent customer service 5 stars

    I would recommend this to a friend