Customer Ratings & Reviews

I had a problem with my PS5 after 1 year and a half and this protection plan fixed it for free very quick and easy. Very recommended

I’m so glad we decided to purchase the 2-Year Accidental Geek Squad Protection plan—it has already proven to be worth every penny! A couple of days ago, my son’s PlayStation 5 HDMI port got bent, and we weren’t sure what to do. Luckily, with the protection plan, the process was incredibly simple. We took the console to Geek Squad, and they immediately offered us a brand-new replacement. The entire process was seamless and took less than 10 minutes! The staff was professional, helpful, and efficient. I highly recommend getting this protection plan for peace of mind. It’s a lifesaver!

I honestly can’t say enough good things about the 2-Year Accidental Geek Squad Protection plan. I got it when I bought my laptop, and it’s already been a lifesaver. I’m pretty clumsy, so I love knowing that if anything happens—like if I drop it or spill something on it—I don’t have to worry about paying for repairs. I had a small issue with my screen cracking, and the process to get it fixed was super smooth. I was able to set up an appointment online, and the technician was super friendly and fixed everything quickly. I’m really glad I invested in the protection. It’s just nice to know I’m covered without all the stress. Definitely worth it!

Havent use yet but im guess if i need them it will be perfect and fast. Have used them on other items

I have used my warranty services before with this purchase and I recommend purchasing the added warranty with every purchase, Best Buy stands behind thier warranties!

geek squad is really good they're really awesome they do help

I cannot recommend the Geek Squad 2-Year Accidental Protection Plan enough! About a month before our plan expired, my 9-year-old's PS5 controller suddenly stopped working. I scheduled an appointment online the same day, and the process couldn’t have been easier. To my surprise, Geek Squad didn’t just replace the controller—they replaced the entire PS5 console along with it! We walked out with a brand-new system and controller on the very same day. The entire experience was stress-free, simple, and so convenient. This protection plan is worth every penny, and I’ll definitely be purchasing it again for future electronics!

Geek squad protection is great for all their electonics

They were very helpful I would definitely go back and use there service

I prefer to be prepared, rather than rely on luck, that's why I chose this plan.

Always a good idea to buy the Best Buy extended warranty definitely worth buying to protect your purchase

Excellent service, they really are very good. I have had this service with other teams and they are very professional.

This is a good innovation to protect your well loved devices. The staffs are thorough professionals.

Always a good idea to have warranty and repair at arms reach but hopefully I don’t need it!

I had to use this within the first week. The process of everything was wonderful and so easy to work!

Definitely worth the extra buck To secure your products.

Been very helpful with any of my services when I have called customer service is well experienced they make it easy

Geek squad is definitely effective and accurate if what they do, friendly and great techs

Covered new dryer for 3 years. If it breaks they come and fix it!

The Geek Squad warranty from Best Buy is definitely worth it! I had an issue with my device, and they handled it quickly and professionally. The peace of mind knowing I'm covered for repairs or replacements is invaluable. Their service is reliable, and the process was hassle-free. Highly recommend adding this warranty! The Geek Squad warranty from Best Buy is definitely worth it! I had an issue with my device, and they handled it quickly and professionally. The peace of mind knowing I'm covered for repairs or replacements is invaluable. Their service is reliable, and the process was hassle-free. Highly recommend adding this warranty!