Customer Ratings & Reviews

I cannot recommend the Geek Squad 2-Year Accidental Protection Plan enough! About a month before our plan expired, my 9-year-old's PS5 controller suddenly stopped working. I scheduled an appointment online the same day, and the process couldn’t have been easier. To my surprise, Geek Squad didn’t just replace the controller—they replaced the entire PS5 console along with it! We walked out with a brand-new system and controller on the very same day. The entire experience was stress-free, simple, and so convenient. This protection plan is worth every penny, and I’ll definitely be purchasing it again for future electronics!

2-Year Accidental Geek Squad Protection 2-Year Accidental Geek Squad Protection

Definitely recommend waranty especially geek squad they are GREAT !

Was very friendly and helpful when I had a problem with a laptop j didn't even buy from best buy

I have only used them once in the past but they were fantastic and very knowledgeable.

Purchased new play station 5 so had to take extra warranty because it's electrical.

Best warranty ever. Should be purchased with every console/PC/etc. Covers accidents and damages caused by liquids i.e. spilt coffee 100% worth it

Really fast and reliable service would highly recommend

This is great plan to have for your device since it protects you against accidental damages.

Great service they always answer my calls and help me over the phone when needed

Tech Geek help me out flawlessly I was so overwhelmed the Tech Geek answered all my question like a true professional

Geek squad will always be there for your needs......

I love this, I have only had to use it once, but they replaced my item immediately. I love this because it saves you in the event of an unexpected error or malfunction . You do not have this you have to pay full price. They are always so nice too.

Affordable. Haven’t needed it yet so far but I’ve never had any issues getting anything fixed with a geek squad plan before.

works amazing, great graphics, great everything, came within 2 days of purchasing it (earlier than i selected on the shipping)

It was an amazing idea to get for my ps5. Now I don’t have to worry about anything.

The agents are always understanding and always help out to their best knowledge

This team works perfect, my friend has a problem with his Ps 5 and them fixed in a minutes

I feel safer with this protection because who knows what might happen

This is by far the best service to have for any mishaps with your merchandise that you have from BestBuy