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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2858 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,858 reviews
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but I'm sure if I do they will be fast and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for your investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying an expensive item, I recommend adding the insurance. I never had to use it before, but you never know when it will come in handy and you need to replace your item for a faulty item and issue happens outside your warranty or accidents that may occur. When I use my Best Buy Cedit Card, I like to add this option to go along with my financing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this for any electronics I purchase. It is always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate customer service fast quick and easy to get what you need replaced or fixed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice customer service. I am glad I signed up for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A two-year warranty offers peace of mind, covering repairs or replacements for issues within the first two years. It’s a solid standard that adds confidence to your purchase. Just make sure to check the terms for what’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good perfect perfect condition. Perfect everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. Had an issue with a laptop and they fixed the issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Option to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely is a great option to have in case anything should go wrong with the console and/or controllers. Affordable option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have little ones so having insurance that our electronics are safe is always a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The reasurrance of purchasing insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reassurance of having the Geek Squad on an expensive product puts my mind at ease. Thank you for being there!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty isn’t too much when you have kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids, I definitely recommend you get the warranty! It is worth it. My husband has only had his ps5 for a month and a half and our daughter messed the controller up. Luckily I got the warranty and getting the new one mailed to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but it's great knowing it's there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using for my play station only for now so I can use for my tv also ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like that it is protected for two years really worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought it. Would recommend to everyone in case something happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service for the game and service received was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my Apple Watch and my Apple ear buds in case it gets broken or lost. Nice to have a warranty that protects the items I paid for!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Made sure I new about my protection plans !!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new system !!!It came with the ne Astro bot game and it has been such a good family game to play !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales staff were great and nice. Best Buy is the best for all gadgets

    I would recommend this to a friend
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