Customer Ratings & Reviews

I have this service since for a while now! This is good for two years and you can bring any computer you have at home in case you need to fix it ! The service is excellent , very professional and super fast . I highly recommend to buy it to have all you household electronics protected!!!

The people working at the desk actually take the time and want to know what’s going on instead of dismissing the customer.

Enjoy having the peace of mind of Geek Squad! ! ! !

Pricey, but fast replacements make it worth.......

I am a big fan of BestBuy service plans. I have yet to have an issue where they didn’t follow through on what they were supposed to do. I always look at how much I’m spending for the product and how much it would cost for me to replace that product before I purchase a plan. I feel better shopping at BestBuy because of their service plans. Other big name retailers have third-party service plans that make you have to jump through hoops to get your product replaced or fixed. Well in my case get my money back. I had an issue with Target over the holidays. I was returning a product that was less than 30 days old and I got my money back but they wouldn’t give me my money back for the service. I had to contact another company who then sent me back to target only to have Target send me back to the company to try and recover my money for the service. Reminding you this is during the holiday season over the phone needless to say I was going off the walls with this thing. It took some doing but I was able to get my money back, they sent me a check rather than reimburse my card just add a little salt in the wound. Thank goodness for mobile banking. Don’t believe me the name of the company is Allstate/Square trade don’t know what’s going on there but in the end I was dealing with Square trade. Add service to your Target purchase try to return it and let me know your experience with them. With BestBuy I’m only dealing only with BestBuy they can’t pass the buck. As I said I’ve never had an issue where they didn’t fulfilled their end. I still buy things at Target but anything big or expensive that needs service added to it will always be from BestBuy. They don’t have it I will wait for restock.

Good add on. Gives you a peace of mind that is much needed these days. No worry worry about the install and spend an entire day on it

Getting the 2-Year Accidental Geek Squad Protection was hands down one of the smartest moves I've made for my tech. It's like having a guardian angel for my gadgets. Accidents happen, right? Well, with Geek Squad, I'm covered. The process is hassle-free – no need to stress about spills, drops, or unexpected mishaps. They've got my back. The peace of mind that comes with knowing my devices are protected for two whole years is priceless. Geek Squad's customer service is top-notch. I had an issue, reached out, and they were on it like superheroes. Quick, efficient, and they really know their stuff. Whether it's a laptop, phone, or any tech treasure, this protection plan is like a safety net for my digital life. Sure, it's an extra expense, but trust me, when life happens, and it always does, you'll be thanking yourself for having Geek Squad in your corner. It's an investment that pays off when you least expect it. Highly recommended!

Get Geek Squad! Electronics are built like they use to be, and the pease of mind

The Geek Squad is always willing to drop everyting and come to my home to help with common household moshaps, such as broken blender, hand crank toaster oven jammed, television exploding before the big game etc. Love them more than life itself.

Overall, I am extremely satisfied with the 2 Year Accidental Geek Squad Protection plan. It provides excellent coverage for accidental damage, giving me peace of mind. Highly recommended for anyone looking to protect their devices!

Gives u ease of mind if anything happens to ur stuff. Very easy and quick to get it fix.

Haven't had to use yet but glad its offered since there have been issues with HDMI ports and etc with the xbox's.

The protection plan is great I’ve never had a better protection plan for my items before

Can never go wrong with best buys warranty. Have had to use it twice before and best buys stands by their word to replace the item or store credit.

Unfortunately had a Galaxy edition XBSX that decided to fault out, they got me in for an exchange, transfered and renewed my 2 year protection. Great fix, jist bummed that microsoft policy doesn't allow them to repair.

Geek squad is definitely a go to if you aren't very tech savvy, the whole process is so much easier with they're assistance.

Everything is good expect for controller..feels cheap and batteries have to be replaced instead of charging the controller with a usb cable.

I always purchase the Best Buy warranty. I've had zero issues with the customer care or the Geek Squad whenever I've had to have a warranty repair. Worth every penny!

Absolutely Love This Optional Purchase Is An Absolute Must Have.

They are so helpful when returning products for repair or replacemnt