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Customer reviews

Rating 4.8 out of 5 stars with 2136 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,136 reviews
  • Rated 5 out of 5 stars

    Great costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it they help a lot. Some how it got lost and they work pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lag free gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of the console version of the game Neverwinter which I used to play on the original Xbox One. Unfortunately, the game ran less than optimal on the previous system, even long before the next generation of systems had been released. Now since upgrading to the Series S, I have been able to play lag free and with fastwr load times. I look forward to upgrading to the Series X as more games I want to comw out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my hubs, he loves it! We used it so much, definitely worth the money spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addon just in case anything was to happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned an Xbox before so i decided to try the new series x and im impressed! Definitely get the game pass lol. Owned this unit for a year now and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the geek squad protection is super good if your controller breaks because they will replace it quite fast,i broke my controller and they give me an option if I wanted to pick it up at the store or or if I would like it to be delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps when item breaks or have a virus and needs to be worked on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth buying especially when electronics are so easily broken and cost so much. Protect your stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t stress enough to only buy electronics for Best Buy. Great customer service everytime. The protection plans are so stress free and worth every dollar. This time around I did the trade in option and was super pleased with it. Thanks again Best Buy! I will always be a loyal customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learned out lesson!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this on our TV and decided to cancel it! BIG MISTAKE! The 85" TV that was only 13 months old, died and needed the entire back-lite panel needed replacing, costing more than a new TV. We got an new TV and we will NOT cancel the Geek Squad service again...ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but am glad I have the insurance of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buys warranties are better than many others because they also include accident protection, always remember if you are getting a big ticket item and you have the choice of where to get it from, make sure to remember this caveat. Not all places protect accidents like drops and so forth. Many people believe they have that protection until something goes wrong. Then they find out that their "warranty" was worthless in that case. I used this warranty for a razer blade pro that after tax came out to almost 5k. Took it in to best buy, no problems whatsoever. It was well worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service went for some last minute gifts. Speedy check out had all registers open which is unheard of now a days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed my xbox except that I can't play my tank game until my ethernet cable is attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday present. Awesome product. Kid loves to play it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, enjoy the controller, would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great convenience if you ever have an incidence of hardware issue or accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing 2-Year Accidental Geek Squad Protection, offering great protection coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my sons new Xbox. Wouldn't want to get caught without it. You never know when or if you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this service for my Xbox series S Protection

    I would recommend this to a friend