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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,811 reviews
  • Rated 5 out of 5 stars

    My first VR headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first VR headset and I’m enjoying the experience. The interface is very smooth along with the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the geek squad replacement plan for the oculus quest 2. I haven't had to use it yet, but with grandkids I feel its important. I've gotten protection plans on previous products I've bought at Best Buy. Its great to have in case an accident or malfunction happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good way to get "ahead" on these headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty useful for moments when I bust my headset, not a fan of having to buy whole new parts for it not gonna lie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it and don’t look back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a million reasons why you should get a 2 year extended warranty with an oculus quest.. thank me later for saving you time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually always get the geek squad service on things that are pretty pricey, and it never fails! It’s great having peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not use the service yet for this item but I used in the past and they are always great and happy to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta 3 warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the warranty because I'm a clumsy person . Great warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were very helpful and knowledgeabtable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this service it was really good and they were helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have peace of mind with such a great gift of the quest 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties pay off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy those extended warranties for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, best vr headset I’ve ever used. 10/10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun’s fun’s stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to play a few games with the cousins. Now we play more than a few games…. Very addictive, let your wife know you’re staying home tonight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. I feel safe knowing that i have product protection on my Meta VR Quest 3S. Accidents do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't had to use this service yet for the tv but if i ever do they have to be better then dealing with Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting the Greek Sqard Product Warranties and I always getting the maximum lenght one as it helps when the product has issues 2 years later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service definly purchase agail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service. great at taking decision and fixing or replacing items. will buy the protection plan always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus Quest 2 best VR graphics and amazing audio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-D virtual environment is amazing and coupled with the amazing audio, it feels like you in the middle of whatever your watching or game your are playing. My favorite is the Roller coaster in space and the walking tour of the Vatican City in Rome. The best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was outstanding. I asked questions and got advise on the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson Really Loves It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy that your have protection on your merchandise, because this is my second time getting another one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Vr headset

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVED IT SO MUCH FUN. I could not think what i would do without it

    I would recommend this to a friend