Customer Ratings & Reviews

The Geek Squad warranties are always great and they are exceptionally fair and courteous when working with you should an issue arise. I've never had a bad experience with this warranty service, especially when compared to some others that are available in the marketplace.

Best Buy’s protection is the best and worth every Penny. On top of that Best Buy price matches! So if I can find something somewhere cheaper I’ll run to Best Buy and save myself some money and throw on the protection plan!

Worth every penny the oculus stopped working 3 months after having it took it to best buy an replaced it. Always purchase this with all I buy

they were able to fully repair my headset and get it working again despite hand tracking issues.

Better visual quality and comfortability! Must buy

Bought to do dishes and watch subway surfers at the same time. Did not disappoint :3

Emersive and smooth console. The buying process was smooth and i couldnt be more excited to relax.

It’s very Easy to set up. Very cool. Highly recommend

My son literally plays this thing all day, i purchased the warranty due to him being clumsy. Great purchase.

Quick and easy service! Went in to get a replacement and got one within 5 minutes.

Amazing! They replaced the old equipment with a brand new one on the same day.

Didn’t have to use geek squad for this my oculus but have used before and service is excellent!

I’m glad I got it for such a low extra cost since I had bought something so pricy for my son

Not too bad. I wish it was easier to adjust the focus, and the head strap because I can still see by nose.

I finally had to use the warranty on something. It worked out for my son's Oculus since the battery started dying out immediately and wouldn't charge.

Must have protection plan. If device is not working, bring it to customer service section to get a replacement (if replacement is applicable) or get a store credit to apply it for any other purchase.

The service was great. The gentleman that helped us was amazing. I was very frustrated with the answer I got twice (Different sets) about having to purchase the extended warranty AGAIN. They said it is for replacement only and not repair.

Amzing virtual reality has changed oculus 2 has nothing on this one from thr display to the gaming itd just amazing

My son absolutely loves his Vr wll worth the money spent the whole family enjoys it so much

With the kids bumping into everything while having the metaquest on it’s no wonder this is a great add on!