Customer Ratings & Reviews

I love the geek squad! Since I started shopping at best buy I have found all of their customer service people to be extremely helpful. You definately set the bar. I am so grateful for the way you make things easy to understand as well.

I would get this because you just never know if you are the one that gets the unfortunate "DOA" out of a brand new product that you automatically think will work right out of the box. As long as their are no promos or whatever your insurance with Geek Squad should work out good for a replacement.

My brother completely destroyed his quest l, and with the protection plan I got a whole brand new device.

You can never be too safe especially with vr! You might punch the wall and break the controller so get the protection and be one step ahead!!

My son is loving his new oculus VR set. We got it with warranty just in case, but it has held up for the last few months with my son using it almost everyday. I will continue to shop with Best Buy for years to come. Thank you

The ugly Eulis stopped working within two months, and the geek squad quickly replaced it.

GEEK SQUAD STAYS RIGHT ON TOP OF ANY ISSUES I HAVE HAD. THEY OBVIOUSLY CONSIDER CUSTOMER SERVICE IMPORTANT.

Geeksquad is always so knowledgable and informative with all my needs, always !!!!

It is a good thing they didn’t call these guys “The Bookish Person Troop”. Although that name would be synonymous with the name Geek Squad, it isn’t as cool. I want to be a member of the Geek Squad when I grow up. They always have the right answers.

Cheaper then simply buying insurance for the oculus I bought at the same time.

Just having the peace of mind knowing that my product is protected is worth every penny.

Best to protect your goods, just because accidents happen.

Amazing device. So much fun, works amazing and has a pretty decent amount of games

Perfect condition and setup was easy. Smooth operation and excellent graphic fidelity.

Bought for a friend and broke it a few days after, glad i got it for them

I bought this for myself(50ish woman), I really liked it but my 9 year old nephew love it better so I gave it to him. He loves it!!!!! His only complaint, he can't play Roblox on it

One of the most amazing products, to use it on the go on the plane and to help you exercise or sleep

I haven’t had to use it yet but my mother always used it so I felt comfortable with the purchase

The Oculus Quest 2 is a very good product! We gave it a 4 only because we had to sign up with Facebook to use it which we find slightly annoying! But the price was right at $300 so we cant really complain much and it has been used everyday since we bought it! I would recommend it to anyone who wants to dive into a futuristic world of fun!

I always take advantage of the geek squad protection. The customer service is phenomenal. I don't have to send anything off, they take of everything in the store.