Customer Ratings & Reviews

I always take advantage of the geek squad protection. The customer service is phenomenal. I don't have to send anything off, they take of everything in the store.

I haven’t had to use it yet but my mother always used it so I felt comfortable with the purchase

Peace of mind knowing an expensive purchase has protection for 2 years.

I stepped on my wire and broke the plug.They replaced it with no problem

I took it for repares they were suck a big help this product is definitely worth the buy

I bought this for my son he had a great time using them I tryed them out the quality is amazing

Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

Geek Squad is always super attentive and informative.

One of the latest video game systems we got for our kids and we love it because it keeps them active and moving

This was a fun investment. It keeps us on our toes and active as a family. It's funny at first to see each other trying to figure it out. That's why we purchased the protection plan since we are new to this technology.

I always buy the plan to protect my products, if something happens to them, they replace it or fix it.

Excellent service and fast resolution. Staff was very friendly

When my original Oculus lost everything, I took it to Best Buy and there were no questions asked, they just replaced it. I told the sales person that this experience may have sold me on protection of future purchases

Reasonably priced and immediate delivery to my email. I got protection for my VR headset and didn’t want to have to cough up that amount of money for another one.

So far so good! I bought it for my 10 year old my the entire household is having a great time with it. The games are expensive but just as expensive as any other game system. You can do yoga too!

I always recommend Geek Squad replacement plans, when they're cost effective. I've never had any trouble in making a claim with them. Best Buy does a great job in standing behind their replacement plans.

I always recommend Geek Squad replacement plans, when they're cost effective. I've never had any trouble in making a claim with them. Best Buy does a great job in standing behind their replacement plans.

Insurance through Best Buy was about $20 more than walmart but better quality. At Best Buy you can take the unit into store to fix or replace vs Walmart you need to ship unit somewhere to determine if they will fix or replace then they ship it back. So even though alittle more expensive I ferl Best Buy's warranty is easier to deal with issues

Great team of people and very friendly and helpful.