Customer Ratings & Reviews

Great warranty. Highly recommend any issues and Best Buy service department takes care of everything. No hassle no issues.

Highly recommend getting protection plan. Something wasn't working right with my sons game..made an appointment, went in, was taken care of and out the store in less than 20 minutes.

As an owner of the original oculus,, this meta-quest two provides the best upgrades for the money out there! Hooking it up to a PC wireless, he makes it all that 

Best Buy total is great! Won’t ever pay for extended warranty again because I’m already covered!

Best Buy Geek Squad service is amazing. Use it as much as you can.

Great customer service. Help was always a call away. They took care of everything.

Haven't had to use it but a good deal for purchasing. Glad it was offered.

I definitely recommend getting the 2-Year Accidental Geek Squad Product Replacement. They helped a lot, and very knowledgeable.

Well got it for the VR and I ended up losing a controller but they don't actually have good insurance for the VR since they make you do everything through meta instead which means you have to ship everything over to them rather than having to just go to Best buy where you bought it from and if you buy a vr it already has a year warranty so buying protection from best buy doesn't guarantee they'll help you with a vr

Had to replace VR multiple times due to the controllers breaking, wouldn't buy a VR without warranty.

Having insurance on the Meta Quest Game is important

Bought this coverage for our newly purchase Quest 2. Tho I haven’t had the need to use this yet but I have the peace of mind that I have it in case needed

Very professional and very respectful,answering my questions and educate me about the situation

I had so much fun on the Meta Quest 3, all of the games on it are good

Good customer service better product recommend ya to come here

My grandson loves the Meta 2! It super exciting to use and the reality is super fun.

Purchase last Xmas unfortunately was on recalls so system stopped working again bestbuy.com gave full refund remember this product had total factory refund

Wonderful and fast service. I will schedule any services I can to be repaired with them.

I love that the Geek Squad provides extra protection on my purchases. As most of the time products start acting up at the end of the manufacturers warranty

For less than 100 buck's you get extended coverage for your tech equipment. Couldn't pass it up as my kids can be a little rough when handling their devices.