Customer Ratings & Reviews

Great service. Excellent people. Literally everyone very helpful

It’s a no-brainer to add to VR devices. Pays for itself if needed and peace of mind if not.

Haven’t had to use this yet it was purchased for my Oculus quest 2 vr game system, it was priced right and I have had good luck in the past with these plans so I know it’s a great value for the money and Best Buy’s stands by what they sell.

This VR headset was actually a gift purchase. It was totally easy to purchase the protection and then get it transferred over to the intended party.

A very good service to have allows to have peace of mind for your products in case anything where to go wrong 10 out 10 recommend

I’m really disappointed with my experience on my recent order. I placed it on October 29, and for an entire month the status has stayed at ‘Ready for packaging’ with no progress or updates. This is very frustrating and not the level of service I expect from Best Buy. I would appreciate better communication, accurate timelines, and real updates when an order is delayed for this long.

Love the geek squad protection. "Toys" for young children these days cost a fortune, but kids are still kids and accidents happen. For such a large monetary investment, this protection is a given, to me.

I like how immersive it is, with lota of great games, 5 stars but battery life isnt the best

This is a no brainer. If you have a problem, this extended warranty will replace your product.

I receive the help I needed for my item. And ended up happy with my problem fix and was easy

It was an amazing experience and I think that everyone should purchase it.

Highly recommended we really need this protection in case anything happen

My kids love it it’s great . So many games and it really entertains all of us!

The glasses feel pretty heavy on your face. You will feel sharp pain in your right eye even after short term wearing. You will also get finger imprints and smudges EASILY on the lenses and they can’t be wiped off with the cleaning clothes whatsoever. If your nose bridges are low and slightly thinner than average people, it’ll slip down your nose and you won’t be able to see the top part of the display at all. 100% not recommended

Loved this product. It is so easy to use and easy to connect. My nephew loves it.

I love this. The virtual is so real. A gift l bought myself that my son took over. He loves it over his playstation VR.

The whole family lives playing with this. Very realistic graphics on a lot of the games.

Gives me peace of mind knowing my purchase is protected

Absolutely always need protection on this stuff because anything can always happen.

I enjoy the features it comes with, esp the relaxing music! Very soothing and calming.