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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2828 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,828 reviews
  • Rated 5 out of 5 stars

    Take in your broken product and get a new one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy any product without getting the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There for when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service got returned with my VR headset, but I explained the benefits of this with another version as well. It's there for when you need it, totally worth it if you're strapping something to your face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use the protection plan but it is nice to know our items are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great service from the store clerks, the game is being a success with my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good idea to purchase because you can drop,throw or hit things while playing. We hit and dropped the controllers many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because of my kid haven’t used it yet. Hopefully I won’t need it but I got it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precautions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the insurance cause better be prepared for any future problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    one step up longer gaming hours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    utilize the vr headset for more than 20 min this helps with gaming confort. 4 out 5 rating missing top head padded support,if you can do with out then it a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is awesome. It’s a great time for anyone and I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic VR!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best VR headset I've owned. It makes the playstation Vr look silly. More games to come makes it even better. It has a great feel. I suggest getting the strap and battery pack to prolong battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for any accidental damage on the headset, would definitely recommend for the extra dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it for a product that can be dropped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Protection or you'll regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it!! Virtual is the way to go!! I have a treadmill and can walk while exploring different places!!So cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the warranty yet but glad we have it with 3 kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Active gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12 and 14 year old sons love it, i like the fact they aren’t sitting on the couch zoning out while they play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I would definitely recommend this to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved my issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is totally worth purchasing. Fast and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved me from buying a whole new Oculus when my son smacked the controller into the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and quick, enjoy the system. All my family play all the time

    I would recommend this to a friend