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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2828 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,828 reviews
  • Rated 5 out of 5 stars

    Oculus quest 2 great fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for all the family and it will keep the kids from just playing video games at a desk. Fun for all the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed especially if you have kids! I have had to use it, and it is worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the money. I wasn’t sure what to expect but even my husband liked it. The head and hand tracks is veru good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far I haven't had to use it but i think this is great to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta Quest 2 Oculus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to thanks your team great customer service well treated and I felt valued and welcomed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the machine stopped at update. i was able to get a new one with the extended warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love iy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play on it feels like you are in the game like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't have to use it but I have learned my lesson in the past with other divices I did not buy the extended warrenty. Compared to other warrenties this one seems to be the best for the $$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MatrixVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vr is the best on the market as far as vr's go, I actually thought I was in the Matrix. I almost thought I turned into a cartoon character, will definitely play again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Told misleading information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Product Replacement. What do you think when you read this? According to the manager at customer desk, it does NOT include accidental damage like the title says. Only includes normal wear and tear. How misleading is that? I paid for it anyways because it covers things like freyed cables which on this particular device are not an easy fix if they occur in 2 years or less. Overall I'm a bit disappointed. GSP will still come in handy for devices with low chance of accidental dmg like TVs. But if accidental dmg is not covered it may be a worthless service for laptops/cellphones/wearables which may only break during accidental dmg. I would only half recommend gsp unfortunately as accidental dmg does not seem to be fully covered but it may be worth getting in some scenarios My personal GSP rating so far goes like this. 2 stars out of 5 overall. 5 stars out of 5 for appliances and stationary products but only 0 stars out of 5 for anything with a high a chance of breaking by accident (wearables, mobile devices)

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for sharing your feedback with us. We certainly would be disappointed if an item of ours was no longer functioning after a drop or spill, as it’s the last thing we’d want to have happen to our electronics. While our Accidental Geek Squad Product Replacement plans do offer our customers the ability to replace their products after an accident, this only applies to an operational or mechanical failure caused by an accident from handling that is the result of an unexpected or unintentional event as a result from normal daily use of the covered product. If you have any other questions about the terms and conditions of your plan, the full terms and conditions can be seen here: www.geeksquad.com/termsconditions.

  • Rated 5 out of 5 stars

    A family toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great toy for whole family. It worth every penny..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great VR Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is really a package deal if you do not want to be stuck to a gaming pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas Present for mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was very excited! I love mine cant wait until she uses hers! I got it so ahe could be a little bit more active at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best VR out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all you want and more. This will only get better with time. Love the option for some games to track your hands and be controller-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love geek squad protection plans. They always come through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody knows Best buy geek squad has the best warranty hands down no questions about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life, why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were all so amazing. So helpful. Walked me thru each step once and so i understood

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad coverage. You won’t regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is always willing to answer any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend