Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2828 reviews
(2,828 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Oculus quest 2 great fun
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for all the family and it will keep the kids from just playing video games at a desk. Fun for all the family
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely needed especially if you have kids! I have had to use it, and it is worth every penny!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally worth the money. I wasn’t sure what to expect but even my husband liked it. The head and hand tracks is veru good.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thus far I haven't had to use it but i think this is great to have!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Meta Quest 2 Oculus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to thanks your team great customer service well treated and I felt valued and welcomed
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the machine stopped at update. i was able to get a new one with the extended warranty
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
I love iy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fun to play on it feels like you are in the game like it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I don't have to use it but I have learned my lesson in the past with other divices I did not buy the extended warrenty. Compared to other warrenties this one seems to be the best for the $$.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
MatrixVR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vr is the best on the market as far as vr's go, I actually thought I was in the Matrix. I almost thought I turned into a cartoon character, will definitely play again.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Told misleading information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2-Year Accidental Geek Squad Product Replacement. What do you think when you read this? According to the manager at customer desk, it does NOT include accidental damage like the title says. Only includes normal wear and tear. How misleading is that? I paid for it anyways because it covers things like freyed cables which on this particular device are not an easy fix if they occur in 2 years or less. Overall I'm a bit disappointed. GSP will still come in handy for devices with low chance of accidental dmg like TVs. But if accidental dmg is not covered it may be a worthless service for laptops/cellphones/wearables which may only break during accidental dmg. I would only half recommend gsp unfortunately as accidental dmg does not seem to be fully covered but it may be worth getting in some scenarios My personal GSP rating so far goes like this. 2 stars out of 5 overall. 5 stars out of 5 for appliances and stationary products but only 0 stars out of 5 for anything with a high a chance of breaking by accident (wearables, mobile devices)
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for sharing your feedback with us. We certainly would be disappointed if an item of ours was no longer functioning after a drop or spill, as it’s the last thing we’d want to have happen to our electronics. While our Accidental Geek Squad Product Replacement plans do offer our customers the ability to replace their products after an accident, this only applies to an operational or mechanical failure caused by an accident from handling that is the result of an unexpected or unintentional event as a result from normal daily use of the covered product. If you have any other questions about the terms and conditions of your plan, the full terms and conditions can be seen here: www.geeksquad.com/termsconditions.
Rated 5 out of 5 stars
A family toy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great toy for whole family. It worth every penny..
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great VR Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is really a package deal if you do not want to be stuck to a gaming pc
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Xmas Present for mom
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She was very excited! I love mine cant wait until she uses hers! I got it so ahe could be a little bit more active at home
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best VR out there!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does all you want and more. This will only get better with time. Love the option for some games to track your hands and be controller-free.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love geek squad protection plans. They always come through
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everybody knows Best buy geek squad has the best warranty hands down no questions about it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Life, why not?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were all so amazing. So helpful. Walked me thru each step once and so i understood
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
No questions asked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the geek squad coverage. You won’t regret it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mrs. G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent is always willing to answer any questions
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
