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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2828 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,828 reviews
  • Rated 5 out of 5 stars

    Respect it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I break it, worn down, or just malfuction my item is replaced. This plan is my freaking ancestor and I respect this plan so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best paid protection ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing matches the value of Geek Squad protection. The ability to replace electronics in 2 years after a purchase has saved a ton of money for me. I work with electronics so my wear and tear can easily make replacements needed in 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids drop things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is an absolute must on this product not that it has broken but with kids sometimes they put these on and freak out because it is so real and drop them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my younger sibling and they have so much fun using it! Really simple to set up as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. It’s very useful and geek squad normally is able to fix it. It’s not a one time use so it goes based on a deductible of how much you paid for the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for kids and adults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great product and so much fun. All the games are realistic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service ! Great purchase experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have not had to use the service. We still have one year left and good to know if anything happens BB will there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely invest into protection plan. Especially because the kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend buying electronics at best buy any problems they will fix it or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend buying electronics at best buy any problems they will fix it or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best insurance ever I will only shop for for electronics here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meat metal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products best buy is that maximum great Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best service I have ever received. I will always get Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacation & Vitality. WoW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Thing is AMAZING! Keeps the Whole family from boredom and takes you far from what to expect ! love the physicality for the sake of P.E.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed Geek Squad service ever since it became available and never had any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has reliable products, instead of buying from other companies i trust best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer if you have kids and play oculus . Trust me they gonna break something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are in love with it they play and love the graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance you can buy for any electronics. They help you right away, very knowledgeable and best customer service!!

    I would recommend this to a friend