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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2828 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,828 reviews
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldn't fix the product so we were issued a new Oculus. They were cery friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase and good for my son. As a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best purcahses I made this year. My kids are using it to get a wonderful workout and play some great VR games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience my kids is very happy with this and play all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gane system yes....the protection ,eh!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad protection. I have had to use this for different devices and it has always been well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome three problems you have just return it to take care of everything and no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection plans are always great. I get them with almost all of my purchase. Very happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance on all product that purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool concept, but not ideal for family fun. So hard to adjust everytime you switch users, hard to get a perfect fit even without switching heads.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any problems I take it to them the are awesome people to work on your things thank u!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Love ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this best buy.. love the service no line no wait crubs side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your credit card wouldn’t replace your device if something happened, and the device is expensive, this is a good way to insure your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loved his VR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was so happy with how easy it was to exchange his oculus headset when his stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my VR Quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good assistance. Short and simple, always works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad answered every question I had about the protection warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt service , Got replacement with ease & excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus Quest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of professionals wether to help online or in store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable and always resolve me tech issues great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great definitely recommend to buy some of the things on there are very realistic and it definitely feels like you're in what you're doing

    I would recommend this to a friend