Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2766 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,766 reviews
  • Rated 5 out of 5 stars

    Best Replacement services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mad fun... I can't wait to get the 3 but the 2 is still amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love'n it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing Have two old and new Don't for get place a Warranty contract on it !! your will use it All product from BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got my hands on one of these!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. It’s the perfect Christmas present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming system is great the kiddos get plenty of exercise jumping around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heres hoping I dont have to use this ever but it looks like the coverage for VR headsets were pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR Gaming System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is great the kiddos get a lot of exercise, which is better than sitting around playing the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Worth the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance is a must have. I had to replace the head gear and it was an easy exchange

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good VR Headset!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad VR headset for the price tag! Can run mostly anything if you set it up with a gaming rig which is what I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My meta oculus was swapped out with brand new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    m so glad I added Geek Squad Protection when I bought my Meta Oculus. When the battery port started malfunctioning and I noticed a slight burning smell, I was honestly worried I’d be stuck with a costly repair or worse—no replacement. But Geek Squad made the entire process seamless. They quickly diagnosed the issue, didn’t make me jump through hoops, and I walked out with a brand new device. The peace of mind this plan gives you is unmatched—especially with high-ticket tech that you use often. Pros: • Hassle-free replacement • Fast, professional service • Covers unexpected hardware issues • No long waiting period or hidden fees • Staff explained the process clearly and kindly Cons: • You have to ask questions upfront to fully understand what’s covered • Can be a bit pricey, but 100% worth it in my case If you’re on the fence, just do it. It paid off for me, and I’ll never buy expensive tech without it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Like No Other — The Ultimate Protect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2-Year Accidental Geek Squad Product Replacement plan for my new tech gadgets, and honestly, it has been a game-changer. From the moment I signed up, I felt a huge sense of relief knowing that accidental damage like drops, spills, or unexpected mishaps wouldn’t wreck my device or my wallet. The claims process is impressively smooth and straightforward. When I accidentally dropped my device, I contacted Geek Squad, and within no time, they arranged a replacement without any hassle. The support team was friendly, efficient, and truly cared about making sure I had a great experience. What I love most about this plan is the peace of mind it offers. For anyone who’s a bit clumsy or has kids around (like me!), this coverage is absolutely worth every penny. It saves you from the stress and cost of expensive repairs or buying a new device altogether. If you want to protect your investment and enjoy worry-free use of your gadgets, I can’t recommend this plan enough. It’s more than just protection — it’s a smart investment in your peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased with my Ray ban metas and it was perfect kept them until I felt I no longer wanted them or used them as much and than returned them and got gift card with what I paid minus the protection plan.. It’s great for tech that you want badly but know it’ll sit after awhile. Less than $90 for a free 2 year trail basically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option to protect tech from bestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a total lifesaver for me. Knowing I have expert support whenever something goes wrong with my tech makes me feel completely at ease. I recently used it for help with my Meta Quest 3, and the process was smooth, fast, and stress-free. They handled everything from setup to troubleshooting like total pros. What I love most is the sense of security it gives me. Whether it’s a laptop issue, phone problem, or any new device I buy, I don’t have to panic or search YouTube for answers — I just call Geek Squad and they take care of it. The fact that I can walk into a Best Buy or get help remotely is super convenient. It’s not just tech support — it’s peace of mind. I honestly don’t think I’d buy expensive gadgets anymore without having Geek Squad as backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy but read the fine print

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the 2 year protection plan in my first pair of Ray Ban meta Glasses…. When they had exactly 1 month of use. It was very easy and quick to use the waranty and get a new pair, but I got very dissapointed to know that the warranty will be void after the first use, so those 23 months left are just lost. I did get the 2 yesr protection plan again, and now I’ve paid almost half my glasses’ worth in warranties. Double-edged sword.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The best device made, it combines cutting-edge technology with user-friendly design. Every feature is meticulously crafted to enhance the overall experience, making it indispensable in daily life.. I can't imagine going back to anything else after using this remarkable innovation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is professional with everything ey sell

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat this offer, it's gonna help you in the long run.... and if you ever go back, they don't bother haggling you or giving you some lengthy questionnaire, they fix your problem or give you another one!! I always get the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 10 out of 10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with my laptop and the geek squad was very helpful and they had my laptop ready in a few hours, when I picked it up they told me what was the issue and gave me instructions on what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a MUST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MUST!! You need to get this esp if you have kids. THEY WILL BREAK their device! I've used this a time or two on various things already and it has saved me A LOT OF MONEY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my wallet and kids' VR headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you think you don't need it, you do. Life got the last oculus water damaged... was a headache until I remembered I had bought the accidental damage protection and geek squad was super helpful with replacing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Game-Changer in Virtual Reality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid enthusiast of virtual reality, I recently had the pleasure of experiencing the Meta Quest 2 Advanced All-In-One VR Headset, and I must admit, it left an indelible mark on my perception of immersive technology. This cutting-edge device has redefined what it means to be truly engrossed in a virtual world, offering a level of immersion and functionality that surpasses its predecessors. Here's a breakdown of why this headset has set a new benchmark for VR enthusiasts: Design and Comfort: The Meta Quest 2 Advanced doesn't compromise on comfort or style. Its sleek, lightweight design allows for extended usage without causing strain or discomfort. The adjustable straps and ergonomic build ensure a snug fit for users of varying head sizes, further enhancing the immersive experience without compromising on comfort. Visual Fidelity: The visual fidelity of the Meta Quest 2 Advanced is truly remarkable. With its high-resolution display and improved optics, the headset delivers crystal-clear visuals and vibrant colors that make every virtual world come to life. Whether exploring dynamic gaming environments or engaging in immersive educational experiences, the visuals remain sharp and vibrant, enhancing the overall virtual reality experience. Performance and Processing Power: Powered by cutting-edge technology, the Meta Quest 2 Advanced boasts impressive processing power, enabling seamless and lag-free performance even in demanding virtual environments. The smooth rendering of high-resolution graphics and the swift response to user movements create a truly immersive experience that feels incredibly lifelike and responsive. Content Library: One of the standout features of the Meta Quest 2 Advanced is its extensive content library. Offering a diverse range of games, applications, and experiences, users can delve into a plethora of virtual adventures, educational simulations, and immersive storytelling experiences. The constantly expanding content library ensures that there is always something new and exciting to explore, catering to users with varying interests and preferences. Intuitive Controls and User Interface: Navigating through the Meta Quest 2 Advanced's interface is intuitive and user-friendly, allowing users to effortlessly access their favorite applications and games with ease. The intuitive controls, including hand tracking and gesture recognition, further enhance the immersion and eliminate the need for cumbersome controllers, providing a more natural and seamless interaction with the virtual environment. Overall, the Meta Quest 2 Advanced All-In-One VR Headset sets a new standard for immersive virtual reality experiences. With its comfortable design, impressive visual fidelity, powerful performance, extensive content library, and intuitive user interface, it is undoubtedly a game-changer in the world of virtual reality. Whether you are a seasoned VR enthusiast or a newcomer to the world of immersive technology, the Meta Quest 2 Advanced is a must-have device that promises to redefine your perception of virtual reality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for athletic teen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and everything my teen loves it. He plays so much he aweats and gets a good workout as well

    I would recommend this to a friend
Sponsored