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Customer reviews

Rating 4.8 out of 5 stars with 2847 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,847 reviews
  • Rated 5 out of 5 stars

    Peace of mind with the 2-Year Accidental Geek Squa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the 2-Year Accidental Geek Squad Protection plan and it’s been a reassuring addition. It covers those “oops” moments—like drops, spills or unexpected mishaps—so I don’t have to stress about a costly repair if something goes wrong. Setup was straightforward and the team at the store was helpful. If you’re investing in tech, this plan adds solid peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty they offer is amazing I’m a otr truck driver made a purchase a little over 2 months ago and it stopped working I got home went to my local Best Buy walked in and they had my item delivered to my house the next day the whole Process took less then 5 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy them! You won’t regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I have talked a couple friends into getting them for their husbands for Christmas presents. I didn’t realize how much I’d like them until I bought them. Definitely great to have while on vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extra protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child isn't to rough on things but I'm glad I got the geek squad protection just in case! Sometimes these things go bad before the 2 year's because something mechanical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option to protect tech from bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a total lifesaver for me. Knowing I have expert support whenever something goes wrong with my tech makes me feel completely at ease. I recently used it for help with my Meta Quest 3, and the process was smooth, fast, and stress-free. They handled everything from setup to troubleshooting like total pros. What I love most is the sense of security it gives me. Whether it’s a laptop issue, phone problem, or any new device I buy, I don’t have to panic or search YouTube for answers — I just call Geek Squad and they take care of it. The fact that I can walk into a Best Buy or get help remotely is super convenient. It’s not just tech support — it’s peace of mind. I honestly don’t think I’d buy expensive gadgets anymore without having Geek Squad as backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing device! you can play, watch tv or even exercise, when you watch movies it makes you feel like you are part of the movie. Absolutely recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year geek plan.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this but hope I don't have to use. This is second one I have got and the other tore up when had 23 months so wanted to be safe with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Rick man people get the #Warranty just in case an accident happens and your son or your daughter. Whoever using it drops it and breaks it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy but read the fine print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the 2 year protection plan in my first pair of Ray Ban meta Glasses…. When they had exactly 1 month of use. It was very easy and quick to use the waranty and get a new pair, but I got very dissapointed to know that the warranty will be void after the first use, so those 23 months left are just lost. I did get the 2 yesr protection plan again, and now I’ve paid almost half my glasses’ worth in warranties. Double-edged sword.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased with my Ray ban metas and it was perfect kept them until I felt I no longer wanted them or used them as much and than returned them and got gift card with what I paid minus the protection plan.. It’s great for tech that you want badly but know it’ll sit after awhile. Less than $90 for a free 2 year trail basically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty king

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would suggest getting warranties on all electronics especiall with kids, so you can easily replace them. This makes it really easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the W

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the geek squad protection plan. We will not shop electronics anywhere else because they ALWAYS take great care of us with such ease!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exciting New Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great! It's a fun way to feel like you are in a real game! My kids love it and we love taking turns!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Accident Prevention Program

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there’s ever an incident with my product, I know Geek Squad is there to do everything they can to fix my item, and if needed, help to get a replacement. Worth the extra couple bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, my tv was showing a weird line down the middle. They replaced it in no time. Easy process and great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to my kids for Christmas and they love it. Purchase also included 50 dollar gift card for best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Game-Changer in Virtual Reality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid enthusiast of virtual reality, I recently had the pleasure of experiencing the Meta Quest 2 Advanced All-In-One VR Headset, and I must admit, it left an indelible mark on my perception of immersive technology. This cutting-edge device has redefined what it means to be truly engrossed in a virtual world, offering a level of immersion and functionality that surpasses its predecessors. Here's a breakdown of why this headset has set a new benchmark for VR enthusiasts: Design and Comfort: The Meta Quest 2 Advanced doesn't compromise on comfort or style. Its sleek, lightweight design allows for extended usage without causing strain or discomfort. The adjustable straps and ergonomic build ensure a snug fit for users of varying head sizes, further enhancing the immersive experience without compromising on comfort. Visual Fidelity: The visual fidelity of the Meta Quest 2 Advanced is truly remarkable. With its high-resolution display and improved optics, the headset delivers crystal-clear visuals and vibrant colors that make every virtual world come to life. Whether exploring dynamic gaming environments or engaging in immersive educational experiences, the visuals remain sharp and vibrant, enhancing the overall virtual reality experience. Performance and Processing Power: Powered by cutting-edge technology, the Meta Quest 2 Advanced boasts impressive processing power, enabling seamless and lag-free performance even in demanding virtual environments. The smooth rendering of high-resolution graphics and the swift response to user movements create a truly immersive experience that feels incredibly lifelike and responsive. Content Library: One of the standout features of the Meta Quest 2 Advanced is its extensive content library. Offering a diverse range of games, applications, and experiences, users can delve into a plethora of virtual adventures, educational simulations, and immersive storytelling experiences. The constantly expanding content library ensures that there is always something new and exciting to explore, catering to users with varying interests and preferences. Intuitive Controls and User Interface: Navigating through the Meta Quest 2 Advanced's interface is intuitive and user-friendly, allowing users to effortlessly access their favorite applications and games with ease. The intuitive controls, including hand tracking and gesture recognition, further enhance the immersion and eliminate the need for cumbersome controllers, providing a more natural and seamless interaction with the virtual environment. Overall, the Meta Quest 2 Advanced All-In-One VR Headset sets a new standard for immersive virtual reality experiences. With its comfortable design, impressive visual fidelity, powerful performance, extensive content library, and intuitive user interface, it is undoubtedly a game-changer in the world of virtual reality. Whether you are a seasoned VR enthusiast or a newcomer to the world of immersive technology, the Meta Quest 2 Advanced is a must-have device that promises to redefine your perception of virtual reality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works perfectly. I bought it and have no regrets at all. The quality is good and it does exactly what it’s supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The best device made, it combines cutting-edge technology with user-friendly design. Every feature is meticulously crafted to enhance the overall experience, making it indispensable in daily life.. I can't imagine going back to anything else after using this remarkable innovation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used accidental protection for other products in the past and Best Buy has always been great with replacing products

    I would recommend this to a friend
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