Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2782 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,782 reviews
  • Rated 5 out of 5 stars

    Geek Squad for the W

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3s is definitely better than the 2 but 3 of my children have the quest 2 and love it for years. The quality is great and the geek squad is fantastic help whenever we need!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting the iffers from best buy woth my orders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Knowing Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get better than the all knowing Geek Squad. Always get the extra service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this warranty and it has decent coverage. I hope I won’t have to use this. If I do, it will help a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect You Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope never to have to use the product replacement plan, but I always suggest that if it is offered, you take them up on it because it doesn't cost that much, and you never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of using Geek Squad for some tech support and I couldn’t be happier the experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this service for peace of mind. If anything happens I know I am covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 5 year service for my TV and when the pixels died Best Buy replaced it and credited me back for the difference of what I paid for the old and new. When buying the VR headset it was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG when I first put this on it was like a whole new world. I actually convinced my sister and another friend to buy one as well and they absolutely are in love with it. I love the games and how it feels so real. The tutorials are good and are definitely necessary to maneuver around the Meta lands. The games feel so real and I love actually watching movies on it. This is definitely a must buy. Also I recommend buying rechargeable batteries for the remotes because if you play a lot then you’re going to need them as well as the extended battery for the headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need portection even with the meta 3s just sincase someyhing happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool gadget

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like this thing. Sometimes you look kind of foolish when you’re dancing around with your hands flying in the air and one of the kids accidentally hits the TV and breaks it but other than that, I think it’s pretty fun.. it is also fun for the whole family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good device I loved the features it brings vr to life .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly worth it to have protection less stress. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me out right away replaced my broken item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 2-Year Accidental Geek Squad Replacement plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is a solid investment for anyone worried about accidents. It covers unexpected damage and makes replacements hassle-free. I’ve used it before, and the process was quick and easy, saving me from buying a whole new device. If you’re prone to accidents or just want extra peace of mind, it’s definitely worth adding to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and was very helpful indeed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the lrice! When our oculus controller lost tracking, they swapped the system with no questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love there protection plan. I had to use it and glad I did purchase the protection plan because I had to return my VR quest 3 because it would not power on and they gave me a knew one so I was happy and so was my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! The Best Buy additional warranty always pays for itself and has saved us a grip of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Meta

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 pairs for my son and dad. They are one of my favorite purchases since the 2Way pager.

    I would recommend this to a friend
Sponsored