Customer Ratings & Reviews

These have great sound and even greater noise cancellation

This is a very great purchase. You never know when you need protection for you electronics

Havent had to use it but seems like a smart thing to buy.

I love my Google buds works great with my pixel 7 pro

There great have good sound quality. Good battery life. Fit the ears well!

Amazing sound and ear fit. Bose does not upset when it comes to sound. Clear crisp sound with lows hitting just right

Always their for me and willing to satisfy the customer!

ADH protection with GSP is the best decisions ever

Great product well buy from here again.............

Too heavy on the head. Loudness is not consistent with different music apps.

Jabra 10 the ANC on these is very mediocre. Maximum volume is also very mediocre. The active elite 7 were fantastic until after almost 2 years the right ear bud went out. Don’t waste your money, the ANC IS TERRIBLE!

After a year i had problems with them. I cant use them anymore

Bought this product as a Xmas present for myself . Am on a fixed income and could not afford but I wanted to give myself something nice. After 4 months Head band section over right ear snapped off. Should not have bought , will not not do it again. .,should have not snapped off

Way too cheap, it broke out so fast. The audio do not work.

So ultimately I decided on 2 things: I needed new headphones because my old ones were damaged beyond repair and I was tired of having to hear conversations I didn’t wanna hear. So I searched for like 5 minutes looking for something good and I landed on the brand Sony. Now I don’t know if the PlayStation 5 counts but I never truly had any device that was Sony so I was like screw it I wanna give it a try. Now I’m not gonna lie I don’t approve of the shipping method via DoorDash because it truly sent a scare to me realizing they could’ve used something different like ups or something but it’s whatever. Now when it arrived, I will say the packaging was very nice and it came with a Case! Set-up was fairly easy and quick. I underestimated these headphones noise cancellation because originally I had doubts if it was even that good but omg these are actual noise cancellation headphones. I had swapped it from ambient mode and everything changed. Ever since that move I’ve had these headphones on everyday, and the battery life is actually really good as well. Went to sleep with these on the first night and no charge and surprisingly I was on 40% when it was on 80% when I first turned them on. I like the cushioning on them especially since regular wireless ear phones or wired headphones usually slip out my ear since I sweat a lot, but these babies don’t move at all. In my opinion there isn’t no real downside other than the small charger; which I feels tho all companies should make their chargers longer than what they provide. Overall I give the product 4 stars, pricing was meh especially since I never truly paid a lot for them but I caught them on sale so yeah.

The 2-year accidental Geek Squad Protection plan is one of those add-ons that can genuinely give you peace of mind, especially if you’re buying something you rely on daily—like a laptop, tablet, or phone. Unlike a standard manufacturer warranty, this plan actually covers the real-life messes that tend to happen: drops, spills, cracked screens, and those unexpected “I swear it just stopped working” moments. If you’re someone who uses your device on the go, has pets or kids around, or just wants insurance against accidents, the coverage feels surprisingly practical. One of the biggest perks is how easy the process is when something goes wrong. Geek Squad handles repairs directly, and depending on the damage and the product, they can often repair it in-store or offer a quick replacement. There’s no complicated paperwork, long waiting periods, or dealing with multiple manufacturers. You just walk in, show your coverage, and they take over from there. For a lot of people, that convenience alone makes the plan worth considering. Another strong point is that the protection covers both mechanical failures and accidental damage. Manufacturers typically only cover defects—not spills or drops—so having both included really rounds out the protection. If you’re making a bigger purchase, like a laptop or a high-end tablet, this kind of long-term coverage can save you a lot of frustration (and money) down the line. The downside is that, like any protection plan, the value depends on how you use your device. If it mostly sits on a desk or you’re extremely careful, you may never need to use it. But for anyone who travels, commutes, or just wants the peace of mind of knowing a single accident won’t turn into a huge expense, the 2-year accidental Geek Squad Protection is a solid safety net. Overall, it’s a sensible add-on that takes the stress out of owning expensive tech.

These headphones have been an excellent purchase. The sound quality is clear, balanced, and powerful, with great bass and crisp highs. They are also very comfortable to wear for long periods, which makes them perfect for workouts, traveling, or daily use. The Bluetooth connection is fast and stable, and the battery life lasts much longer than I expected. I also appreciate how easy they are to pair and control. Overall, I’m extremely satisfied with these headphones. They offer amazing value for the price, and I would definitely recommend them to anyone looking for reliable and high-quality audio.

I don't like the loud sound of the blender while making smoothies, so I like my headphones to cancel as much noise as possible. After I made a smoothie—the sound canceled out nicely—I was washing the blender with my back turned to the entry to the kitchen when my husband entere. He was about six feet from me when he banged on the counter and yelled because he saw I had the headphones on; and I still didn't hear him. It was only when I turned briefly that I saw him flailing about. These headphones are excellent at canceling noise. I do find the (AI? probably) narrator who speaks when you turn them on and tells you the battery left/what devices you're connected to very haunting in her tone though. She makes me sad when she speaks the numbers of my iPhone, like a woman whose husband left for the war years ago and never returned. I could do with a happier voice, but the headphones are great.

Knowing that you not only got your items from Best Buy but you can protect them with the quality, convenience and customer service experience we have known to expect from such a store. Make sure to go over common mishaps that occur to your similar items for coverage limitations if any, and double check if this is similar to their yearly membership.

The sony xm4’s have excellent noice cancellation and are better than sennheisers momentum 4s. The audio and bass are very good with the bass being the more impressive feature of the two. Comfort is supreme i can put my head into any position or sleep in them and they never fall off. Battery life is a solid 30 hours and comes with its own sony eq all to cusomize sound profiles and noice cancellation.