Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4574 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,574 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful people and very knowledgeable. The product was unfortunately defective but they exchanged it with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have the geek protection is a must for this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is fabulous and great customer service with the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great. And I get another one when it is damaged. With no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Best Buy Geek Squad coverage is always a great add on option. It provides peace of mind for those high priced electronics when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. I got them for my husband for Christmas. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty in Best Buy I have used this warranty for the last 7 years and it’s always treated me great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy a high priced item from Best Buy now I always buy the extended warranty. Any issues and you can get it replaced for free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little problem BUT PERFECT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were perfect for me in every way, sound, battery is really long lasting, and fit good in ear, but i had 2 pairs and returned both for same reason, left one stopped working suddenly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should definitely get

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! I had broken my headphones and I was able to get a replacement!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am generaly a lover of bose anyways so this is also my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my husband Bose wireless noise canceling ear buds for our 25th anniversary and wanted to make sure to get protection on them just in case anything happens! Always great service at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnífic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent audio with great noise cancellation and magnificent sound definition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to buy Geek Squad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course you got already Black Friday special offer and you you must have this protection You not so much worry about damage or break down Cover it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy warranties for almost all my electronics

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the warranty. I bought it for my blu tooth headphones which tend to wear out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required length of review is 50 characters. I say this so i cam say - great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protection in the past and so far, I have never had a problem with them resolving my issue.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the money !

    |
    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I got my protection plan at a discount, it’s 100% worth the money for the way I throw these headphones around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must if the item is for a Child

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have when the items use by a 7yr old and he just tosses his stuff around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good deal for the amount of money you pay and term of the warranty.

    I would recommend this to a friend