Customer Ratings & Reviews

I can always count on best buy protection to be there and repair, replace as needed

Geek squad is there waiting in the wind, I might need them but I might not. Either way I’m covered.

The best warranty on the market hands down. Customer service is excellent. When dealing with geek squad warranties.

Great service, easy to work with. Understood my issue and was quick top resolve

It is always better to be safe than sorry. The protection is worth the money.

Service is always great. The appointment requirement is a bit annoying, but I understand why it's set up.

Alaways worth the piece of mind. Buy the open box save several hundreds and then get the geek squad..

I’ve had these since April 2024 and they still work just fine. Still charge with no issues and still getting 6 to 7 hours of playback with decent sound would definitely buy again.

Love these headphones the bass is on another level. Best Buy had him them right away and got them with no problems. Highly recommend

So far I haven’t had to use the protection but my friend has and he said the process was easy and simple. He had to exchange headphones as the left side gave out, the experience he had with Best Buy taking care of him made me want to purchase this protection for my headphones as well, couldn’t be happier

Does exactly what it says! I’ve never had a bad experience over 15 years of using this service.

I always get this, it is always useful. I move a lot for work and it doesn't matter what store you buy it at vs. where you use it.

Love the 2 year warranty! Was able to return some headphones that were hurting my ears and got my money back with no issues

An incredible choice to protect your electronics. My headphone cover came off unexpectedly a year or so in, and I was able to simply walk to the customer service desk and exchange for a new pair of headphones at the same price for no cost.

We haven’t had to use our extended geek squad warranty for this STARLINK - Standard Kit AX Tri Band Wi-Fi System - White but have purchased previously for a tv and had excellent service

Svaed me in a pincha llowed to me to get ear buds replaced

Great really recommend getting warranty on any electronics

Worth the money . My earsets keep on breaking down on me . The ease of an exchange is so worth it

I have never been lead wrong with the Geek squad!!!!!!

These Sony earbuds deliver an outstanding listening experience. The noise cancellation is one of the best I’ve ever tried—it creates a peaceful space even in crowded or noisy areas. The sound is rich, balanced, and detailed, whether you’re listening to music, podcasts, or making calls. They fit snugly and feel very lightweight, making them perfect for long use. Battery life is solid, and the quick charge feature is a lifesaver. Sony truly nailed it with this product!