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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4320 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 4,320 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is amazing because I can bring it back at anytime for almost any reason. Definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the headphones there nice the only thing that I don’t like is I’m not sure how to access my warranty for the headphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cover it all. Love this protection plan. Wish it covered loss or theft but otherwise it’s the best protection plan. Make sure you get the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earphones I have ever owned. These things are awesome! You will not regret.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones very light, no fatigue, and long battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty has saved me a few times with headsets. Any headphones you get where the earpieces are small I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm not big into protection plans but this is wel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing for earbuds because sometimes things go wrong and you will be covered and it's great I used my coverage and it was no problem whatsoever to get them replaced or a credit to buy different ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Noise canceling earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphone. They have great sound quality and great noise cancelation. They have multiple size ear adaptors. The mic is awesome and can pick up soumd from far away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave this store without geek squad protection!!! Always a comfort to know if something happens I can always schedule to come in and get a solution to the problem same day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty was amazing. I had a ton of issues with the Bose QC2 and they were able to do an exchange for AirPod Pros. Extremely satisfied and well worth the cost.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    JBL head phones

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones work great! I’ll definitely stay buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool, I go through headphones like a mofo so this really saves money xD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are the beat headphones and i have to buy 3 and i love the sound of it better than apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service helped when my skull candy earbuds had an issue. No hassel and quickly replaced.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To your accident hall is a very smart decision to get on products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Security Ensured

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans since it is good to know my device can be replaced or fixed or I can get something of similar value if it has any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for working out. It includes a nice case . Battery is great!! I only charge it once a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you work hard and play hard, then you need the 2 year protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SOUND

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our JBL headphones!! Easy to use and noise canceling is amazing. Love the other features too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and the noise cancelling is second to none. Have purchased before and will do so again

    I would recommend this to a friend
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