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Customer reviews

Rating 4.7 out of 5 stars with 4297 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 4,297 reviews
  • Rated 5 out of 5 stars

    I mean...so far so good I guess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it but seems like a smart thing to buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Google buds pro

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google buds works great with my pixel 7 pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great have good sound quality. Good battery life. Fit the ears well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear morsels

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and ear fit. Bose does not upset when it comes to sound. Clear crisp sound with lows hitting just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK YES!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always their for me and willing to satisfy the customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ADH protection with GSP is the best decisions ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product well buy from here again.............

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not rain proof

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy on the head. Loudness is not consistent with different music apps.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The ANC doesn’t work well at all

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jabra 10 the ANC on these is very mediocre. Maximum volume is also very mediocre. The active elite 7 were fantastic until after almost 2 years the right ear bud went out. Don’t waste your money, the ANC IS TERRIBLE!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year i had problems with them. I cant use them anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head band section snapped off

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product as a Xmas present for myself . Am on a fixed income and could not afford but I wanted to give myself something nice. After 4 months Head band section over right ear snapped off. Should not have bought , will not not do it again. .,should have not snapped off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too cheap, it broke out so fast. The audio do not work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Actually Goated Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So ultimately I decided on 2 things: I needed new headphones because my old ones were damaged beyond repair and I was tired of having to hear conversations I didn’t wanna hear. So I searched for like 5 minutes looking for something good and I landed on the brand Sony. Now I don’t know if the PlayStation 5 counts but I never truly had any device that was Sony so I was like screw it I wanna give it a try. Now I’m not gonna lie I don’t approve of the shipping method via DoorDash because it truly sent a scare to me realizing they could’ve used something different like ups or something but it’s whatever. Now when it arrived, I will say the packaging was very nice and it came with a Case! Set-up was fairly easy and quick. I underestimated these headphones noise cancellation because originally I had doubts if it was even that good but omg these are actual noise cancellation headphones. I had swapped it from ambient mode and everything changed. Ever since that move I’ve had these headphones on everyday, and the battery life is actually really good as well. Went to sleep with these on the first night and no charge and surprisingly I was on 40% when it was on 80% when I first turned them on. I like the cushioning on them especially since regular wireless ear phones or wired headphones usually slip out my ear since I sweat a lot, but these babies don’t move at all. In my opinion there isn’t no real downside other than the small charger; which I feels tho all companies should make their chargers longer than what they provide. Overall I give the product 4 stars, pricing was meh especially since I never truly paid a lot for them but I caught them on sale so yeah.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These cancel noise too well but that's desirable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the loud sound of the blender while making smoothies, so I like my headphones to cancel as much noise as possible. After I made a smoothie—the sound canceled out nicely—I was washing the blender with my back turned to the entry to the kitchen when my husband entere. He was about six feet from me when he banged on the counter and yelled because he saw I had the headphones on; and I still didn't hear him. It was only when I turned briefly that I saw him flailing about. These headphones are excellent at canceling noise. I do find the (AI? probably) narrator who speaks when you turn them on and tells you the battery left/what devices you're connected to very haunting in her tone though. She makes me sad when she speaks the numbers of my iPhone, like a woman whose husband left for the war years ago and never returned. I could do with a happier voice, but the headphones are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones one can buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boss simply wonderfull headphones. I purchased it for my wife. She say its so nice when she listens on these it seems to her cutoff from the world. I myself heard on this headphone quitecomfort 45. Its simply out of this world. The sound and music its so so nice it does not heart your ears. Simply the beat. May be the newer models are are also same. Guys simply buy this if you want to have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice upgrade from average Amazon headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pair before these were a pair from Amazon that included a spiral cord and stereo attachment. I bought these before I went to college as an upgrade and I can say that these exceeded my expectations. The sound quality was rich and felt concise, a better way to say it is that, as someone who enjoys listening to music and media in all regions of the day (Bed, desk, making lunch/dinner), the headphones felt snug to the shape of my head and thus provided a better experience than headphones that a left little room, whatever there was, for the ear muffs to not fully snuff whatever music you were listening to from getting out. I also like how they fold, it's not that they folded in a way that folded space-time as well, no headphones can (that I have yet seen), but these did as well as Bluetooth headphones can be on the market. All together, I feel these are a welcome pair of headphones in the listening experience. I hope to continue using these for as long as I can, even as the world of audio technology develops, I will always keep to my current items in times of need until otherwise, if it ain't broke, why replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these since April 2024 and they still work just fine. Still charge with no issues and still getting 6 to 7 hours of playback with decent sound would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones to date

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony WF-1000XM5: A Symphony of Sound and Silence **Design and Comfort:** The Sony WF-1000XM5 earbuds are a testament to the evolution of design in the realm of personal audio. With a **smaller and lighter build** compared to their predecessors, these earbuds offer a snug, almost imperceptible fit, making them perfect for long listening sessions. The inclusion of **XS-L memory foam ear tips** ensures that users with various ear sizes can find the perfect seal, which is crucial for both comfort and sound quality. **Active Noise Cancellation (ANC):** Sony's prowess in ANC technology shines through with the WF-1000XM5. The earbuds feature **advanced noise-canceling capabilities**, allowing you to immerse yourself in your music without the distractions of the outside world. Whether you're in a busy office or on a noisy street, the WF-1000XM5 creates a sanctuary of sound. **Sound Quality:** The audio performance of the WF-1000XM5 is nothing short of stellar. With **LDAC support**, listeners can enjoy high-resolution audio that captures the nuances and details of each track. The sound signature is quintessentially Sony—**balanced, with a slight emphasis on the bass**, ensuring that every genre from classical to pop is delivered with clarity and depth. **Battery Life and Connectivity:** Longevity is a key feature of the WF-1000XM5, with the earbuds boasting an impressive **eight hours of playtime** on a single charge, and an additional 24 hours with the charging case. Quick charging capabilities mean you're never far from your music. Connectivity is seamless, thanks to **Bluetooth 5.3**, ensuring stable connections and quick pairing. **Smart Features:** Sony doesn't skimp on features, packing the WF-1000XM5 with all the smart functionalities you could ask for. **Multipoint connectivity** allows you to connect to multiple devices simultaneously, while **spatial audio with head tracking** offers an immersive listening experience that adapts to your movements. **Final Thoughts:** The Sony WF-1000XM5 earbuds are a premium audio product that delivers on all fronts. From their **excellent ANC and sound quality** to their **comfortable fit and robust battery life**, they stand out as a top contender in the market. While the price point is on the higher side, the quality and features you get in return make them a worthwhile investment for any audiophile or casual listener looking for the best in portable sound..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASILY the best in this price range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got these for free with my Galaxy S20+, but MAN did these change my everyday life. These things are always in my pocket and make it stupid easy to keep one in during the day to listen to music, YT videos, or whatever you listen to. The ambient noise feature is also worlds better than any other pair I've tried, including over-ear headphones. My first pair had a static issue in one of the earbuds but I got them replaced for free by Samsung (go register them for the warranty IMMEDIATELY before you forget). Sound quality is fantasticly balanced too. Can't recommend these enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use our extended geek squad warranty for this STARLINK - Standard Kit AX Tri Band Wi-Fi System - White but have purchased previously for a tv and had excellent service

    I would recommend this to a friend
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