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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4341 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 4,341 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay for the peace of mind incase something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the geek Squad was more than helpful and they did the best job, very clean and Professional. They helped me when my headset was broken. Changed it with a new one no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best addition to my big purchases.They come and fix or change parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for true wireless headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection plan on true wireless Bluetooth headphones, because I use them constantly and they almost always break within two years. Then I've saved myself about 160 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranties for that extra protection.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection on headphones is super nice to have. Even just the ease of mind knowing that if my device gets broken i can get a new one is worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad in the past for a previous purchase, very easy drop off and pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection comes in handy. Great for service and knowledgeable. Get this for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been on the hunt for some headphones that wouldnt hurt to put in like most standard in ear one do. I came across the Shokz Open run Pro 2 headphones and j absolutely love them. I can stil stay aware of my surrounding all the while enjoying my music, podcasts etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am a big fan of bluetooth earbuds. My current one is of a different brand, but after trying these, I think it's my new favorite one! The sound is amazing! I would definitely recommend these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great response. They are please on help to clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfaction

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very impressed with service. i purchased for my mom and one of the ear buds quit working she took them to the store and they replaced them with a new pair promptly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth every penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra money is worth it. If I accidentally run them over, I take directly to Best Buy within the 2 year period and they either replace, exchange or refund your money. Im accident prone so is worth the 70.00 I paid for 2 additional years after the manufactures warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get the protection plan cause you just never know. I know it’s an additional cost, but there’s always that one time something will happen down the road.. Best Buy is not pushy about adding it to your bill. They just explain it and you make your own decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is good, the sound cancellation is good and the quality of the materials is also good. The only bad thing is that it is summer. The pads are very hot for the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cover and protect everything no hassle or delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what the future will bring so I always stay protected before hand by Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is an awesome value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always a good value! I love being able to protect my stuff in case something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get great service whenever I replace something and they cover a lot of stuff, the one downside is that they don’t cover theft which is understandable, but unfortunate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet as a “mouse”

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly was going to use it for the gym but I realized how sweaty i become and it feels odd. Not saying they slip off; they hold on to the ears and after a while of usage, they don't really hurt when i take them off. The sound on the other hand is fantastic! One of the best sounding headphones i’ve heard. I absolutely recommend when flying. I had so many crying babies that a flick of a switch, changes to Noise Cancellation. The best thing that was ever invented.

    I would recommend this to a friend