Customer Ratings & Reviews

They supported me to check my Samsung watch, I always buy insurance with Geek Squad for my electronic devices.

Purchased the service plan and actually had to use it. Watch stopped working 18 month later and the plan replaced the watch at the price I paid, which was higher than the current price.

I had an issue where the battery was dtaining quickly and they were able to help me troubleshoot and get the issue resolved.

I always purchase accidental protection plans on my products. this came in handy when my fitbit charge 2 stopped working out of no where. I took it to best buy. they looked at it and simply told me to get a new one. I got my new fitbit free since I purchased this warranty the first time around and I purchased it again when I had to replace my fitbit.

I always purchase available protection plans on expensive items... especially technology and I'm so glad I did! After 1 year and 9 months, I was getting an error message on my watch. I took it to the geek squad, they said it needed replaced, didn't have the same watch in stock.. I paid the difference for the newest watch (about $20) and had a new watch (purchased the protection plan again) within an hour.

This warranty was worth every penny. It covers anything that could go wrong. I recommend getting at least the 2 year warranty on all wearables.

Good warranty covers a lot of things. Hopefully i dont need it but always good to be prepared

i have used warranties from bestbuy a few times to replace items that otherwise would have been very costly to replace over the years, an example would be a dlp tv in which the bulb went out, and i contacted bestbuy they sent a tech with a replacement bulb and after replacement it was like i had a brand new tv, the tv is now on its 3rd owner and still going strong gotta love a well built device and a well served warranty to save your investment.

I much need this. Numerous watches without warranty and they don't last any time. Then tossed in drawer. Wanted to cover this one. My clerk Marshon took such wonderful care of me. He helped me connect the watch to my phone, explained some of the major features of the phone. He was truly great!

I'm very grateful that I have the opportunity to have a protection plan on this watch.

I had purchased 2 fit-bit's in 2015 for Christmas for me and my husband. We wore them daily and after 14 months we noticed that the bands were starting to bulge . We took them back to the store where we bought them and without question they replaced them with the new upgraded ones that fit-bit came out with. I am really glad that I bought the 2 year warranty! I also bought the warranty for the new fit-bits as well.

This protection plan is why I shop at best buy. I never have to worry about a product. The minute I have an issue and it stops working as expected I take it in. I have never had problems.

When previous fitbit HR was loosing parts and no longer held decent charge out of warranty only option with fitbit was to purchase new item. Decided with new fitbit via Best Buy for Fitbit Charge 2 and opted for 2 year warranty in case any problem may simply bring in to return. In this case decided extra warranty was worth easy of return rather than dealing with manufacturer again.

The geek squad is amazing in best buy. They are so helpful and they guide you and tell you what you need to do if you have a question. They fix your items in a reasonable amount of time.

I purchased this plan to cover an Asus Zenwatch 2 and I am convinced to purchase additional coverage on ANY purchase from Best Buy at this point. The watch stopped working just over 1 year from when I bought it. Rather than losing the money, I was able to get my money back and put toward something else - being as though they no longer sold the iteration of the smartwatch I'd initially purchased.

buy the 2-year plan because you will regret when you break that device. if not buy it then you risk everything.

I always get Geek Squad protection. This protection gives you peace of mind to know your product will covered and or may be replaced if it cannot be fixed by them. Also, great protection if financing on Best Buy Credit Card, while not having to pay intrest. If you are trying to pay off a large purchase intrest free, it could set you back then you may have to pay the intrest occured.

Geek squad protection plan is amazing for Samsung watches. I will highly recommend if you're buying a Samsung watch from Best buy you get the Geek squad protection plan you won't be sorry.

Would not pass up getting a guarantee subscription on excellent service package

Best Buys' PSP/ Geek Squad Protection is always a must. I have never had an issue that this protection doesn't cover and I rarely ever have to use it. The comfort of knowing it's there when I need it well worth the price and I would recommend purchasing the added protection for anything of significant value.