Customer Ratings & Reviews

Easy to use. I wish I wouldn’t have had to use it, but unfortunately my wife’s watch would no longer turn on or charge. Customer service was friendly, polite, and professional.

More than I could ever wanted. Just looking at this watch is gonna make you want to run.

We never leave our puchases without protection. This and registration of warranties pay off.

Im hoping this helps protect my boyfriends watch, he works in a factory, so hoping the scratch resistant works!

I had a issue with my Samsung watch but the geek squad handled it. I'm thankful I had it.

I have never had a problem with Geek Squad always helpful.

I wouldn't buy a smart watch without Best Buy's 2 year replacement coverage. Too many horror stories about manufacturers finding the failure to be non-warranty. I've had bad luck with my smart watches, but covered by my plan.

YUP, geek squad has traded out our device when it has failed no questions asked. Simply told them that it broke and they honored the product replacement. Very happy that I bought this coverage will do so with future products with Best Buy.

The Geek Squad has the best customer service. I am so happy with the service.

Great price for the services and must have for any electronic!

Good buy , recommend, been with it for 2 years can complain

I tend to always purchase a warranty on the higher end electronics I buy. Always come in handy and always pleased with the service provided. I bought this along with my fitness tracker and it's great to have if your watch breaks or stops working.

We have always had good success whenever we have had to use the protection. Simple and have always been satisfied.

This is such a great watch! Battery life is unprecedented and the flashlight built into the watch is a life saver!

I bought this with a watch I bought 2 years ago, after running, swimming, hiking and doing all different stuff, the watch took a beating and still handled everything. After everything, the watch was im good condition. Recommend getting it for any product

Nice to have the insurance always good to have the back up never know what can go wrong with my item thanks for the Geek SQuad!

You never know when your tech will tank, but guarantee it will happen when you can least afford it! Protect your tech with the Geeks! (Contact me for permission to use this in an ad ;) )

Its great !highly recommend!!!! Great service as well

Ive had a number of different fitness watches. 3 garmin vivo fits and then switched to a samsung fit and now have the samsung fit pro. When something goes wrong (vivo fits screens stopped working on all 3 devices I had, samsung fit stopped counting steps)with the device I bring it in and get it replaced!

The Total Geek Squad (from Elizabeth to the very knowledgeable support team) has always been a huge help to a senior "no computer Geek" like me. I don't regret buying this protection.