Customer Ratings & Reviews

BEST BUY YOU'RE THE BEST....I'll always purchase from you and also let my families know about you

I have purchased and used Geek Squad a few times and have always had a great experience.

They helped alot. I didn't understand how it worked and they were so helpful. Would use them again

Battery starts running low too early in the day after only 20 months, or having weird software issues that you cant fix. This allows you to just swap to a new one for the price on the plan, awsome

I would say that I like my watch. I like that I did an upgrade, i love the color and the apps and the things i can add on the watch as well. I would suggest this to someone who is active

I love having protection on the things i purchase. Even if i never have to use it. It’s better to have and not need it than need it and not have it.

I Bought for issues to be at easily taken care of.

The staff was super helpful in finding what i needed!

Even though it seems expensive at first when buying, it is 100% worth it!! I sweat a lot and sometimes bang against things and my Fitbit messed up. I had this protection, took it in and replaced it with no problem! Easy and no questions asked!! For the money you pay for gadgets, get them protected!!

I purchased this on my original Fitbit. After about 18 months, it was showing signs of wear and starting to come apart. I stopped into Best Buy to see what I needed to bring in to use the replacement policy and the replacement was made on the spot! I made sure to have this on my new one.

Just nice to have accidental protection since the person i bought the watch for tends to break their electronics.

Nice to know I have someone in my mind when I need a repair or I have an issue

The service was perfect. I came in with the watch, went to the counter and explained to them what the problem was. They confirmed my information, went and got a new watch off the shelf and changed it out. No problems at all.

I have been a BBY customer for years (around 10 by now) and I never buy any electronics without the replacement/protection plan attached. It's worth it, they will either fix the product or give you a new one. And that, to me, says a lot about the store's policies and their commitment with the public.

Glad i got it! So far, havent had to use them yet!

If you do not have toalt tech this is a must have. Wear the item and hope it never fails, but if it does your protected even when the replacement is no longer available.

I would not buy a Smart Watch without the Geek Squad protection. I have had very bad luck with multiple brands, all of which were covered by the Service Plans.

Tremendous peace of mind when you buy this program. I have bought and used the program on other items in the past. It has always resulted in a quick replacement with a brand new item, no questions and very painless. Given the cost of the Garmin it protects , this was a no brainer.

I ABSOLUTELY Love this Service! I have purchased it about 3-4 time now. Each time I've purchased a Fitness Watch I got it and Thank GOD I did, it has come in handy for about 2 times. You never know when it will be Needed!

Always, always buy the warranty so in a couple years when battery isn't working very well you can trade it in for a new one.