Customer Ratings & Reviews

Geek Squad has always been so helpful when needed. I intentionally purchase my electronic items from Best Buy specifically for the Geek Squad Protection Insurance!

I had PROBLEMS with 2 different products. They gave me 2 different fitbits, my THIRD FITBIT, working well, SO FAR. My printer is not printing correctly, the GEEK SQUAD checked my account, and to my surprise, they said bring it back, we will give you a new one. I was.pleasantly surprised

Awesome watch with even better pricing. This watch does anything and everything.

Always get it on things is a must and having 4 children is on the that top list.

Great team. Replaced item. Store personnel were very professional

Helpful, knowedgeable. Great service. Took appointments to minimize crowd.

I have not had to use this one but I knew it would been handy.

This protection plan is so helpful and useful I get it every time I purchase a new watch.

I haven't had to utilize this yet, but everything was seemless about it.

This is the only place I always buy the extra protection at because it is actually worth it.

This is the only place I always buy the extra protection at because it is actually worth it.

I Love the service plans at Best Buy on purchases that are used a lot and have great potential to break down ex: bumping and scratching or wires twisting, battery wont charge! They honor them and no worries l feel like I won’t have to shell out the full price again!

When I buy wearable technology, I am going to use it! I will clean it and treat it right, but inevitably sometimes things break, like my Fitbit Charge2 band after 6 months. I brought it into the geek squad, and I was issued a full replacement on the spot! Love it!

No questions asked for problems I’ve had with my electronics with geek Squad protection.. they replace it with a new one or give you store credit for your purchase price if they can’t. It is wonderful and easy to use.

Havent used it very much but its nice to have the reassurance in case something goes wrong

Amaizing.............................................

I like the fact that best buy allows customers who purchase items from there store to have the option of coverage. Which I personally have had come in handy when certain purchases have defaults or effects which allows either a fix or replacement of the item I am one satisfied customer.

Worth every penny, when my wife's watch stopped working after almost 2 years we got full refund for the original purchase price, she bought a new one, what more would you want?

Awesome service, thanks for the info, I would recommend to a friend

I have chosen to purchase the extra protection plan on several purchases, and it has definitely paid for itself. They have made it easy to keep your records stored thru their system, so you avoid the hassle of losing receipts. I will use this again on my next large purchase for sure!!