Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5960 reviews
(5,960 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they took my call. Told them what was wrong. Then they said no more. Took care of my issue. I was on the phone for about 25m.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there. Thanks for sharing this with us and sorry about the very slow response! We appreciate the feedback and are thrilled that the experience was an awesome one! Please let us know if there's anything else we can help out with.
Rated 5 out of 5 stars
Easy to replace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great thing to have on your purchases . If I have something that stops working, which I have. It is simple , quick and easy to go in store to either get something fixed or replaced. Saves time by not having to go to the manufacturer.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad has been a great investment for the protection of my electronics. BestBuy has done a solid service to customers.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it just in case,haven't had to use it yet. Hopefully wont need it, but give you a sense of security.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got me a gift card towards my new iPad. Can't really complain about that.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geed squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this just in case anything happens to watch we can get fixed
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Best accidental service for replacement items.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warrenty well worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad works well with Samsung to answer any questions
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I started to have issues with my Samsung Galaxy Gear 3 smartwatch. Best buy attempted to assist in fixing the issue and when it couldn't be fixed, they honored the warranty and I walked out with a new smart watch.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranties are awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently tried to rest my Fitbit charge HR to give to my mom since I got a new one. After trying to reset it it wouldn't come on again. Best Buy's warranty covered it. I got the newest version charge 2. Didn't cost me nothing more!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Helped me with the hole setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was well worth it and very satisfy will tell every one about this
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always a must!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad protection plan ensures replacement for damage products. I personally find the Geek Squad to be more accommodating than the product‘s company warranty support staff!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
My protection in the future.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my Galaxy Watch Active. I gives me a peace of mind and I want to be prepared for any eventualities. If one day I need it I know it is just there for me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
MONEY SAVER
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY WIFE HAS HEART ISSUES AND THE FITBIT IS ESSENTIAL TO KEEP TRACK OF WHAT HER HEART IS DOING AND WHEN HER OLD ONE BECAME ERRATIC THE REPLACEMENT WARRANTY SAVED US A GOOD BIT OF MONEY
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best warranty out of all the stores. It just can't be beat!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best warranty out of all the stores. It just can't be beat!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best plan ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this protection plan! At first I almost didn’t get it thinking it was just an extra charge but it really paid for itself quick. Anytime my watch breaks or stops working, I just walk in and they replace it for me.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
2 year protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service while using geek squad service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replaced Garmin watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Garmin watch with a Fitbit Ionic because the band broke and replacements weren't available. No trouble from the Best Buy staff - really helpful and understanding.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product works at advertised and is really accurate
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
