Customer Ratings & Reviews

They were helpfull and friendly we gave me a refund

Love this product, which has tons of features and easy to operate. The screen is super clear.

Always helpful and understanding. It's a service you can rely on.

There great and helpful, they help with everything you need.

Had to use this protection when broke face on my smart watch. Lucky i had it, saved me having to buy a new one out of pocket. They covered it with a new watch, no cost to me.

Absolutely one of the best parts about purchasing a product from Best Buy, really the biggest benefit over online shopping, you can see and feel the products and when they break you have peace of mind and swap it out easy!!

Excellent service, were able to ensure that i had everything i needed.

I have had to use the protection plan multiple times. I have never had a problem getting a replacement on my merchandise. Having this gives me peace of mind and I suggest everyone buy this on all their purchases from Best Buy.

My dad loved it! I got it for him for Father’s Day hes used it constantly

Great customer service, pay for the warranty. You are Covered!

Always there when I need them. They make it simple and easy to make claim and get you a new item ASAP.

Geek squad to the rescue. Hopefully I will not need this protection but I always buy it for electronics just in case. Feel it is good for the money.

Geek squad to the rescue. Hopefully I will not need this protection but I always buy it for electronics just in case. Feel it is good for the money.

This was well worth the money for me! Shortly after the manufacturer warranty ran out, my Fitbit started freezing and not working. A quick trip to the store, they checked it and I walked out with a new one.

If something happens to the watch they will replace it. Depending on the model and if it's obsolete and if you stay within the warranty plan year

A must have insurance for items that you spend a good amount of money on.

Haven’t had to use this and hopefully won’t but should be worth it if needed

Best protection plan ever. Accidents happen, a lot in my family, and Geek Squad is a hassle-free process to protect our gear.

Fast response. Change the product at the moment with no excuses. Thanks.

Okay honestly these days if you're buying any Electronics without a protection plan you're setting yourself up for failure and regret they are made to have A 2 to 3 year shelf life maximum get it protected while you've got it.