Customer Ratings & Reviews

Thankful for this! Love having someone that can help!

Great purchase for travel vlogging. The camera is small and compact. I love the variety of accessories that are available to purchase that are equip for the camera and your clogging needs (swimming, biking, etc). The camera has great quality and selections in such a small package. Issues: - Battery life - Having to remove battery cover every time you put camera in mic case. - Overheating of camera when in mic case - Doesn’t fit mic case with back screen protector on

I've never had an issue getting something replaced or fixed through Geek Squad. Unlike other service providers, Geek squad actually comes through on their word and doesn't leave the customer with an additional burden after an accident.

I've replaced 3 GoPros this way, and the only problem has been the GoPros! This warranty/replacement process is very easy, I just wish the GoPros weren't failing all the time. Needless to say I will be buying this insurance for every GoPro I get, because history would show it's only a matter of time before I need to activate it.

Very professional and helpful people, i recommend buying in store, maybe just me

Staff were always knowledgeable about the product and very helpful and accommodating. Which made my all my transactions easy and pleasant!!!

one of my best things to have bought in best buy. my so. had accidentally broke his camera and they replaced it no questions asked!!! note if you break the replacement camera you will have to pay to get another replacement but it will be alot cheaper

If you are starting off as a photographer this is a perfect camera for you. You can also find this camera online with instructions and how to use videos. The quality this camera is very good so I do recommend it. Don't forget to get an extra battery.

We have not used this yet but I can say that having used these warranties in the past has been a huge blessing! I've never had any issues when something doesn't work. I even was able to return my HandSpring Visor PDA (if you can remember those) and I needed to show the issue and I had already cleared everything, so I went to a demo in the store and used the store sample to wirelessly transfer a game over to my PDA then showed the BB agent what it was doing and was able to get a new one!

Excellent Service , very Fast service Iam Happy to return to best Buy

It’s great option for your equipment otherwise it’s expensive repairs

Great protection for my appliances. They fixed the problems with no stress for me.

Awesome. This is a helpful protection for the case the digital components stop working as expected

Love geek pro. Save me hundreds on cameras. Would totally recommend.

Overall I had a great experience with everything highly recommend!

It is great service and protection for my equipment purchased at BestBuy

Great protection plan, I highly recommend you buy this plan with your items every time! Helped me out tremendously!

Still haven't had to use it so far but if anything happens I prob will

Camera was Really good quality . So easy to work don’t regret buying !!

Makes me feel better if I break my device and need to get a new one.