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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1090 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

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    Rating 4.0 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,090 reviews
  • Rated 5 out of 5 stars

    Best Buy employee was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was Really good quality . So easy to work don’t regret buying !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For peace of mind...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you shell out more than a few hundred bucks on something, it's wise to get the protection plan. If you never use it... oh well. But there will be that one time (like dropping a $800 camera) where you'll be glad you had it. Out of the dozens of times I got this, I've used it twice. Best Buy replaced my products without hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel better if I break my device and need to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan came in handy after my camera started to malfuction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is all the protection you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Able to assess the damage to my GoPro quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got me in the assessed the damage on my GoPro sent it in got back to me in a very fast and timely manner extremely professional and very willing to answer any questions or problems that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection the THE reason I shop Best Buy for devices. If something fails they stand behind it. That's worth it to me EVERY time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workers are fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to help! They are fast and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only warranty I will ever pay for!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by the geek squad warranty, it is well worth it on anything you buy at Best Buy!! For example, My daughters Kindle stopped working, she has had it for almost 3 years, was just a few days shy of the warranty expiring, took it in & got full amount I originally paid!!! Crazy right? we then bought a new kindle & of course of the warranty!! Also make sure on the more expensive items you get the longest warranty offered! cause not all items will offer you a renewal each year so be sure to ask

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never as of yet had to use one of these warranty policies. But its good to know its there if for some reason you drop or your item malfunctions your covered. A piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure your investment, it is not lost money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, who uses my GOPRO daily, it is a tremendous opportunity to secure my investment. In my case, I use my camera every day, an opportunity that you should not miss when purchasing your equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Because accidents happen to the best of us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to protection plans many people choose not to get it. I personally think of it like this, and this applies to pretty much any type of protection; I'd rather have it and not need it than need it but not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insta 360 x3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and quality is excellent would love to buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They all connected correctly and very smoth and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My camera stopped holding a charge and they gave me back my money I store credit. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I thought I wouldn't need it until. . .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So action camera's have a tendency to overheat and that may ruin the board inside your GoPro. I think this is what happened to my GoPro hero 7 black dusk white edition. I had purchased the external audio adapter and tried a bunch of things and still couldn't get it to work. Fortunately i had the protection and it was extremely simple to go in and get a brand new gopro hero 7 black and be on my way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. You can bring back your things for fixing and the teams are always amazing. The only thing is if you don’t have the best plan for Best Buy you only have a 14 day return period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro 10 warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have piece of mind with a warranty that will fix your camera without sending it back to the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding this always a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must add to your product. I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must add on to your purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must add to your product. I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection

    I would recommend this to a friend
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