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Customer reviews

Rating 4.7 out of 5 stars with 1091 reviews

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    Rating 3.6 out of 5 stars

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    Rating 3.9 out of 5 stars

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    Rating 4.0 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,091 reviews
  • Rated 5 out of 5 stars

    A must add on to your purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must add to your product. I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for GoPro purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this service/protection for my GoPros. I wouldn't get it for any other cameras because when it breaks, you dont get the full value for the camera. I made that mistake once and never again. Great for GoPro purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i won't need it but glad it's there. If you're already paying hundreds on a camera, an extra $50 isn't much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is exactly what it says it is, no issues so far, good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV, perfect cinema image. the sound is very good, but it was perfect with a home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad when I bought my daughter's GoPro and boy am I glad I did. First time in the water and she didn't close the compartment for the SD card properly and water got inside. I took it back to Best Buy to see if there was anything they could do and in 5 minutes I was out of the store with a brand new GoPro. It did void my protection so I purchased another one and so far haven't needed it. It certainly saved me money in the end though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services very very good services I recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for GoPro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST HAVE extended coverage warranty purchased for my previous go pro, and it was under the Geek Squad warranty when the screen started to just freeze up...best buy took in the non functioning go pro and gave me a refund on the value and put towards a new GOPRO Max purchase, also with it's own new warranty. Take the 3 year plan it's worth it!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Protect your device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any product get a warranty it will give you peace of mind don’t hesitate just get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Necessity for the Gopro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already cracked my Gopro10 screen so this protection plan is great. I have not used the plan yet, as the camera still works through the app. But it is reassuring to know that when I decide, or really brake the camera i have this protection plan to take care of me. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice for smaller, higher dollar items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart choice for smaller, higher dollar items, like the camcorder that was the basis for this purchase. You never know when someone will jostle you or you will lose your grip on the item. Plus I have Geek Squad for other coverage and have NEVER been disappointed in their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy personal help me out to choose the most adequate equipment and they suggest to get the protection plan, thank you guys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Camera, however-

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great camera, low light and HD are great - however for my purpose, the normal angle too wide. This forces me to use the zoom which cuts pixels in half. 4k is now 2k.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the geek squad warranty when it comes to electronic just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got me a replacement GoPro same day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a hands down. Couldn’t have spent the 60 dollars a better way. Not 2 days after I bought my GoPro max it fell off my motorcycle well over 100 mph. It took me about an hour to find it and it actually faired pretty well. Only lost the Wi-Fi module. Took it back to the store and got a same day swap out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service! They get to you as fast as possible and finish within the exact time they give you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On high-priced electronics I always purchase the protection. I have had good experiences in the past with Geek Squad when it comes to repairs and replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel saved to have this service, and they all ways got our back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 if you’re getting a electronic device camera or even GoPro, you always want to get a protection, anything could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Makes Sense!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement is just simply a NO BRAINER for any Best Buy product that will have regular use or has a “price point” that you want to yourself from having to spend again during the time it’s protected! Biggest thing you have to do...is not do anything malicious to the product...and it’s protected!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!