Customer Ratings & Reviews

Easy to use in the house and for the kids smart and good

I don't want to take my chances of having an accident with my equipment. Therefore, I better got protected.

I love that there is protection offered in case you drop it.

easy to purchase, and will fix anything that may break. if not then will give you a new product.

This purchase was very handy to have because when my gopro was damaged while skiing i had warranty protecting it.

I’ve bought the geek squad protection service many times and it is worth it should a purchased product ever have any issues.

First time I get frustrated with a Best Buy protection plan. I had originally a GoPro 9 and after used it under water mic started muffling and sometimes no sound at all. I went to my nearest Best Buy and with the protection plan they provided me with a store credit since the same camera was not in stock. I jusr paid the diffrence and went with a GoPro 10. Now just 11 months after, I’m having the same problem and came to my nearest store and needing my camera for an upcoming trip and they want to keep the camera for about 3-4 weeks to fix it or determine the next step. Basically same thing as sending to the manufacturer. I asked if there was a manager available to assist with option and the geek squad rep declined calling a manager, however he did suggested for me to buy another one for my trip and return it when I’m back from it. Really? I told him that will be wrong from my part to get something, use it and then return it.

I like this protection plan and usually get it with any recorders and cameras - but especially GoPro Cameras. It's best for that. I also recommend getting the 4 year plan too!

Will always buy this. Truly a great value!!!!!!!!!!!!!

Why would you not put the insurance on your Canon products? They are worth it

Great replaced my camera. I'll forever get this for my cameras

Geek squad for the win! Always here in case of an accident!

I would get this on any electronic product, I updated the firmware on a GoPro Hero 4 Silver and it would not respond, I took the camera to Best Buy and with little questions, he told me to go get another one. I went and found out they did not sell the silver anymore, so I was able to get the Hero 5 Black. All I needed to do was to get another protection plan. Well that was a no brainer.

Worth having one. Great support by the team for their customers. Specially, in store service is very good.

Awesome camera! Best picture action cam I’ve ever had! So many editing options in app, easy to use as well.

Haven’t had to use it but I am sure they will do great

I purchased it just incase, habe purchased plans thru Best But before and had no issues using it.

Came in handy when my camera broke, you need this trust me

Having some type of insurance is always something worth having

good service was greeted and dealt with adequately