Customer Ratings & Reviews

My son is really hard on his portable DVD player so we bought the warranty. When we had an issue with a DVD player, we took it in and it was unable to be repaired. It was replaced immediately, no questions asked.

I always buy protection plans! They have payed off for me several times!

Geek squad are really awesome and would help out with anything in electronics department

May not use this warranty, but the geek squad protection is always a plus. Used protection plan on a tv in the past. No question always great to protect your investment. When needed the protection, is always no questions asked, and best buy goes above and beyond to take care of customers.

Like with many of purchases I buy I always have to buy it because I like knowing I’m protecting in case of a malfunction or early use of the product goes out Or defective item is possible have a peace of mind

This protection plan offers so much that it really seems like you have nothing to lose. The item I got the plan for was for my mother, and let me tell you, with that item in her hands, this plan WILL come in handy!

I always purchase the protection plan for any kid related purchases and best buy lives up to their promises

I hear people say these types of products aren't worth it. Let me just say everytime I buy electronics, it lets me get my item fixed. Im not rough on my stuff, things aren't made like they used to be. Best Buy stands behind their warranties and I am always happy.

I've had mixed luck with protection plans. I had two car DVD players. One they honored the protection plan for and one they did not. still worth it i guess

I always purchase the extended warranty on products that have a high cost value. You never know what can happen, so it’s always better to be prepared than not!

Best Buy's coverage is hassle-free and super fast when it comes to exchanging anything out. You don't even need to bring in a receipt or anything...it's all stored in their computers. Awesome

This plan really helps out especially with this Covid 19 still there. Without it it would be hard to exchange or return it after 30 days.

Always shop our electronics at Best Buy and we always get the warranty. Easy to exchange for a new one if any problems and no questions asked. Thanks Best Buy

I will not purchase any electronics from Best Buy without there protection plan. Geek Squad members are very helpful and I always have a working product when they are done with fixing my electronics no matter what is wrong with them.

I bought a dvd and warranty. My son dropped the DVD player an cracked the screen. Brought it to Best Buy geek squad and it was replaced for free with warranty

I love Geek Squad and their protection plans. Great value for the money!

I use geek squad all the time they never fail me any problem the geek squad fixes it

I've had to use this warranty in the past for the device I previously had and it's a no-hassle warranty. Best Buy just told us to go grab another one and they swapped it out with a new device.

is why I usually buy the protection. I am also a dummy with tech, Geek Squad is always happy to help even with small questions! I also get the accidental due to toddlers around my devices. Again, you never know.

I need to have the coverage, because I use the dvd player so much that it dies just within the 3 year warranty plan. so then I get a new one.