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Customer reviews

Rating 4.8 out of 5 stars with 805 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 805 reviews
  • Rated 5 out of 5 stars

    Q&a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service however I am unsure how my two year policy works. I would like for someone to explain that to? My phone is 7205180908

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is decent but sometimes they’re slow in fixing things or sending things out. I’ve also had to fight them on repairs in the past. Definitely get it if your product is expensive though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for HIgh use/wear items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad Replacement Service. I had to use it back when I had the original Osmo Mobile, but they no longer sold it, so they replaced it with the Osmo Mobile 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my purchase. Just what i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality 4K webcam from Logitech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two of these, and they are fantastic. On sale now so might get a third. Excellent 4K quality for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the two year accidental protection we can rest assured our products will be covered if accidental damages and the best thing no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSURANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE MANY PURCHASES FROM BEST BUY AND HAVE ALWAYS PURCHASED THEIR WARRANTIES IN WHICH BEST BUY ALWAYS HONORS...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it breaks...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to buy the extended warranties at best buy due to technology being apt to break, and they are good about replacing the item quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy to use warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love the replacement warranty because I’ve had to use it on other products and it’s never a hassle— just an easy replacement when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time will tell...I have to use it within a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent actually “talked me into” purchasing the two year extended plan. The DJI OSMO 3 Mobile that I bought less than a month ago is going back tomorrow. Wish me luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best service for the price couldn't ask for anything better!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a very good deal for the geek squad protection plan. I think everyone should get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacements plans are always good to have. It’s a good piece of mind especially for heavier products that you may have to ship back or bring to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gettin’ Geeky With It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rocks! I never buy anything without covering it with Geek Squad protection. They’re always there when you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth paying a luttle extra for protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage is terrific. A major peace of mind. I bought devices for my two boys and I am reassured that they are covered because of this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Staff was very helpful, would recommend this location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to have any of my things fixed yet but honestly its nice to know if it does break than they can fix it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad = peace of mind. Remote work means increased risk of damaging electronics and having this coverage provides peace of mind at an affordable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this after my yeti stopped working and I was able to get a new one

    I would recommend this to a friend