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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 805 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 805 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service, personal was very helpful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet with the device I purchased it with but I have used it before with other products and I get very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes you break things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental damage is good for things not covered by manufacturer and extends the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT CUSTOMER SERVICE KNOWLEDGABLE PERSONELL CURTIOUS AND FRIENDLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to choice for all my bestbuy electronics. This is a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it come to important electronics it's import to have some kind of warrenty. I have geek squad for many of my devices, payed off when I needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Geek Squad for this picture frame. Hopefully we do not have any issues, but If I do I’m sure they will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, but I have peace of mind knowing that if I need it, it's there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been amazing to me! Any question or concerns are always taken care of !

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shout out to the Geek Squad. The team is awesome! Thank you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get the assurance that by purchasing the Year Accidental Replacement plan I would not have to worry about my electrical purchase malfunctioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get the assurance that by purchasing the Year Accidental Replacement plan I would not have to worry about my electrical purchase malfunctioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection plan you can get!! Easy to use and you don’t have to be careful with your product if get broken just exchanged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommended just in case of those accidents :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To protect a purchase is always best. To spend money and not protect your purchase is not a good idea of any type!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got Geek Squad protection for our products. And haven't had to use it, but was nice to know it was there if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new tc and this gave it extra protection just invase anything went wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lights I enjoyed everything it came with!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s served it’s purpose. Get insurance especially if you have a child that gets into everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its worth it and it pays off. service is really good, if unable to be fixed, then they pay you back with gift card.

    I would recommend this to a friend