Customer Ratings & Reviews

Great way to get fast and easy support for only a few dollars after a purchase

I usually hate buying these plans, often they are never as easy or efficient to use as expected. Over the years, we have unfortunately had product failures that required us to call upon the plan, and we have been glad we did. In the event that the item cannot be exchanged or repaired in store, the team has always made it very easy to make a warranty claim and get the thing sent out for repair. They have also been very helpful when purchasing and receiving large appliances.

Since 1996 I have been playing Pokémon games and each installment brings it's own challenges and adventures. Scarlet/Violet are no different! I bought Scarlet and I have not been disappointed! While the games do drop frames in certain situations, they are still incredible! The tera raid battles are a great feature and the DLC that has come only adds value to the game! I definitely recommend Pokémon Scarlet to any one who enjoys Pokémon!

Geek squad always timely and professional highly recommended

Haven't needed to use it. Hope i wont ever need to use it and they can't fix my issue.

This is suppose to be in a great year for MLB the Show. It’s concentrating on new gen systems only and the features they have introduced look great. It’s gonna be a fun season this year

Haven't had to use it yet but feel better having it

Quick swap out for a new game would recommend getting the warranty to others.

It was a great thing getting the protection. Don't know where I would be without it.

I haven't had to them yet and I hope I don't. But I'm sure they will be there and if needed.

Great service haven't had to use them yet but I can tell that it's going to be a great service

It’s nice to be able to walk in nd talk to a real person nd they help

Everything is great, thanks! Will get more things soon

We got the Geek Squad Plan just in case we will need it. So far we haven’t needed it yet. That’s why my rating is so high. Will change it if we have any issues.

When i had issues with my computer it was a quick turn around. Best of all my pictures where saved.

Great if you don't want to pay full price for replacemen

Best Buy's Geek Squad Service is a solid choice for technical support and solutions to your tech needs. With a competent team, a variety of personalized services, and exceptional customer care, Geek Squad stands out as a trusted and valuable option for those seeking qualified technical assistance. If you're looking for reliable and efficient tech solutions, don't hesitate to turn to Best Buy's Geek Squad.

I always purchase a protection plan as you never know when you will need it. I have have never experienced any issues with using my plan when needed.

Very quick and easy. Geek squad took care of my item and gave the items I could take in replacing or purchasing again.

The service was very good and professional CB customer service