Customer Ratings & Reviews

I took my laptop in with a broken screen (which would have cost $300+ to replace) and it was absolutely free with this geek squad protection. Plus, it came back super quick!

This is a good service plan to have for any electronic device. The are quick to check out your item and give you up to date status quickly about what needs to be done to repair your device.

I've had Geek Squad support for the past few years and find they are not only knowledgeable, but honest and professional. I would recommend Geek Squad to anyone (especially the technically challenged)

That you hope to never need. So far I've never needed the service and I'm thrilled about that. Thank you Best Buy for carrying products that don't need support and having support just in case.

2 year geek squad protection is a peace of mind that helps when purchasing big appliances or electronic devices. Although, I haven't used it , I expect for the protection to work.

I am not tech savvy so the Geek squad became my go to with every single issue I had with my laptop, they cater to all of them with utmost respect no matter how minor they were.

Purchased this to assist with any issues that might come up. We have already used this feature due to windows 10 software and another piece of software kick out the sound. They helped fix it.

I had questions setting up new laptop top so called Geek Squad. I was more than pleased. The young man addressed my issues. He was friendly, understanding and so patient. I was very pleased.

Purchased the support because I chose an open box, Geek squad certified laptop. So far, the laptop works great and haven't had to call on them. Their certification process seems to work well!

I'm a huge advocate for gsp on all of my products I purchase at best buy. It's an easy decision for me to make to attach gsp on because I know best buy will stand by me and my product 100%

Best gift ever; my new hobby is now photography! Highly recommend this camera to anyone starting this new hobby. The clear beautiful pictures make any beginner an awesome photographer.

So far so good with the service I have received from the Geek Squad. I have had it back once to find some files which appeared different from Vista to Windows 10. Went during the week which made a world of difference with speaking to someone.

I normally don't get the extended warranty protection when I buy stuff but at Best Buy the geek squad have been very good to me over the years and I always get the add coverage. They are the best.

They answer their phone they make an appointment very easy they replace Your appliance or computer if they cannot figure out how to fix it so I think it is very good service

I've read many articles that say don't get the extended warranty but there are some things where I do it anyway because it makes me feel better. Especially laptops, I haven't bought one yet that didn't break at least once in the first three years.

I glad i got the protection plans there are so many virus in computer is the best plan i get and i will nit trade for the world i will tell my friend about my computer protection plans

Better safe than sorry, particularly if purchasing an expensive laptop computer for your elementary school child. Honest and reliable coverage for the inevitable"unexpected"

Bestbuy has the best protection plans. My laptop ended up crashing due to a faulty motherboard snd they exchanged it for a new one on the spot. Same g9es for phones. Can't be beat

I am so glad I purchased this product because I ended up having to use it not even 2 months after I got my laptop. The customer service was excellent and they helped me in such fast time!

When I spend $1500 on a laptop I want to make sure that any accident I may have with it is covered. This is why I bought the two-year warranty at the same time and I have no regrets