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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1662 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,662 reviews
  • Rated 5 out of 5 stars

    Great Laptop for any user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop has every feature needed sound to desire

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse Pad Sticks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer works well but the mouse pad sticks which is extremely annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad someone can figure it out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technical support staff very knowledgible & helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Above average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is decent however there seems some lack of troubleshooting capability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One problem and it pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an expensive insurance policy but if you have one issue it pays for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product protection covers all damage**

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the purchase,comes in handy when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have not had to use it and hope I do not have to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful service and support so far. A little pricey, but nice to have security.,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just for ease of mind. I haven't needed their service but at least I know it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    who couldn't use a little protection. not me, for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even helped with PC set-up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today everyone needs all the support they can get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Will recommend to anyone to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase from Best Buy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs helped with first 2 returned laptops. Happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help whenever you need, no matter what time it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart wonderful people can help fix anything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. Very good quality and I would buy it again. Service is everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feel better having extra Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need to use the Geek Squad support but feel better having it to fall back on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unimpressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super slow setting the computer up, and not very responsive to inquiries.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was very helpful setting up new laptop!

    I would recommend this to a friend