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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1662 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,662 reviews
  • Rated 4 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great. Very good quality and I would buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using it right now, on my laptop. We'll see how well they do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hmmm not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I bought this for my daughter as a birthday gift for school. Now she loves it, but I know computers I had my own business. Based on reviews and the fact that it was sporting a dual core, and 4 GB ram, I know not a great processor but hey Ram and dual core I thought will be great for her. Unfortunately it is super sluggish glitching and worse off screen goes black mouse cursor disappears WTF! Any way the nice thing is it's touch screen COOL but that's it sorry Best Buy I shop with you all the time but this buy was not the best, I bought the protection plan so I will be going back to the GEEKS just to see what they say or can do. I don't feel I should have to work on a computer I just bought. So I say test it out maybe I got a bad one if it works for you great but for me very disappointed thank goodness my daughter is not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I'll give is a very, very good buy not great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help you install stuff that you bought from them, but when it comes to actual questions about how the products work and navigating them, then they state that level of service goes beyond the scope of the agreement. But, of course, additional services are available with an upsell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always available! Made laptop set up easy for a beginner like me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get warranty on you systems because accidents can happend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this extended warrenty ,there is one less thing to worry about.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfactory services however free set up and data transfer should be included When purchasing a new laptop or desktop if I have the annual Geek Squad protection plan. I bought a new laptop and desktop this month and had to pay for data transfer. Data transfer should be included.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part the protection given is good but not great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t really used this but was glad we had it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with this for extra coverage. I hope I won't need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    had to get this to protect my Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both this and the anti-virus are and have been excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good to have warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get warranty never know what could go wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my protection & wish it could be more than just two years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4stars bc they wouldn't help load at store. Needed appt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitley worth the price and always get a protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to use hoe they're good on their word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love taking my products to geek squad they do a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in case something happens to my computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the services received, a must for laptops.

    I would recommend this to a friend