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  • Front. Geek Squad® - 2-Year Mobile Geek Squad Protection Basic.

2-Year Mobile Geek Squad Protection Basic

SKU:
6631908
See Details

Customer reviews

Rating 4.6 out of 5 stars with 15 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews

  • BEWARE OF SERVICE FEES

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this 2-year protection plan, I specifically asked about additional charges beyond the price of the plan. I was told that the only expense was the purchase price of the plan. Hours later, I receive an email regarding my protection plan. The email laid out the service fees that are associated with this protection plan. But I was told I would not be charged beyond the $50 that I had already paid! After finding out that there are service fees associated with this 2-year protection plan, I ran the numbers (what I paid for my phone, service fees, protection plan price), and I concluded that I would just be better off buying a new phone if something happens to my current one.

    No, I would not recommend this to a friend

  • Good costumer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order online, ready in about 45 minutes. Everyone very knowledgeable and helpful.

    I would recommend this to a friend

  • Geek help at Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this service for all your electronics! They are fast, knowledgeable and get it done before you expect it! Just wonderful piece of mind, too!

    I would recommend this to a friend

  • protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I've bought a protection plan for my phone, and I thought the price was great.

    I would recommend this to a friend

  • Excellent staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional marketing skills done by store associates

    I would recommend this to a friend

  • GeekSquad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use the Geek Squad for any reason here at BB but like an extended warranty on a car its nice to know you have it if you need to use it

    I would recommend this to a friend

  • 2 Year Protection? More like SAVE ME MONEY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oooh girl! They got me for all my device issues! Dalton at the Ames Best Buy Geek Squad is the expert!

    I would recommend this to a friend

  • Best bang for the buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone protection plan for the price when searching around.

    I would recommend this to a friend

  • Kimmie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad. They are so nice and eager to help.

    I would recommend this to a friend

  • Insurance is everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't need tonuse it but it is a great offer. I'm gladI got it.

    I would recommend this to a friend

  • Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was a really good price for insurance on my phone

    I would recommend this to a friend

  • House cordless phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well have it on my landline and you you don't have to be next to the base when you use it

    I would recommend this to a friend

  • Protection phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for tha protection is the best deal that i can get

    I would recommend this to a friend

  • TOO BIG & TOO HEAVY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just opened this for Christmas. I HATE THIS PHONE because it is TOO HEAVY and EVEN LARGER THAN THE LAST "affordable" model. [If you're tall and have large hands, you can ignore this] I have not used it nor do I intend to, though I may be forced to unless I want to spend $1000 on one that folds in half. Now I have to try to return it.. why don't we have 30 days to return gifts??? at Christmas time??

    No, I would not recommend this to a friend

  • Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sign up for and easy to use. Service coverage is useful for repairs and replacement needs

    I would recommend this to a friend
Page 1, Showing 1-15 of 15 reviews
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