Customer Ratings & Reviews

I appreciate the expertise and knowledge of the geek squad. They help put your mind at ease while getting your device fixed correctly and in a timely manner.

Hello i just wanted to jump on here and say are air conditioning system works so well and we love how cool are room gets

Works as advertised just make sure you know the terms

Hopefully i will not have to use it but to have protection on your product is a mist theses days.

Good price for the warranty have not needed to use it will update review if the warranty is ever needed.

I would recommend getting Geek squad as I had an wallAC that stopped cooling after 23 months. I had a 2 year abd Best But gave me my money back 100%. I used that to get a new AC. Very very fair.

Came in handy for my ice maker. After having my ice maker for 6 months, it just went out on us during the hottest time of the year. Brought it in for the Geek squad to look at. Since they were not able to replace due to being out of production. They gave me a choice to pick an ice make of equal cost to replace it or anything of my choice ans pay the difference. Great to have, because you never know.

Overall, this is a quiet and good looking AC. The exhaust tube in the room did get hot, like 120 degrees. I added a cool-aide and that took care of it. The machine is efficient and I love it.

Great machine! It keeps our room cool! It's quiet.

This team is the best of the best!! Amazing service and value.

Cold isn’t the word when you turn this unit on! (Smiles) It works great and easy to install!

Although i’ve been told only a sucker buys an extended warranty or protectiob beyond what is offered by the manufacturer. And let me tell you how glaf i am that I ignored that bad advice.atThe day before mt Grek Squad Protection Plan was set to expire, and a year after the ManuWarranty expired, I went in (by appointment) to have BB honor the geek squaf protection plan and it went better than hoped . AC not working/condenser had gone out on a portable AC,they said since they no longer carry that item they would refund my entire purchase including the geek squad protection plan. i was able to buy an even better replacement AC Wow!!! Even had enough left over to but a new tv i found on “Deal of the Day “online Win/Win!

If you want a quiet and economic air conditioner this would be your choice. Glad I bought it. Am going to purchase a little bigger one for a bigger room.

Always worth buying the Protection Plan. Best Buy never gives you a hassle on returns.

It’s good to have protection hopefully it functions well and won’t need repairs

This Geek Squad service plan was for my AC unit. I think the coverage is worth it.

Have always been best service from any place ive been too Will always recommend

My puppy knocked over my new humidifier I got on sale. Went to get a new one no longer on sale and I got it for the sale price and the protection back on the new one. Then bought another humidifier with protection

I have purchased Geek Squad Protection over the years for all big purchases from Best Buy and have been very happy! I have had lap top batteries replaced, lap tops repaired; received a brand new wireless telephone set, when the covered one stopped working (it was well used and a few years old, but still under the Geek Squad warranty). Best Buy and Geek Squad stand behind their warranty!

We bought this and so far haven’t had to use it. But we are glad we got it (: