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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1010 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,010 reviews
  • Rated 5 out of 5 stars

    Finally a unit that actually works!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our Central AC failed we needed to cool our bedroom, first purchased a cheap 5000BTU Midea, then a nicer LG (which on sale was $50 more than this unit), returned both because they both short cycled once the temperature was below 70C inside or 75C outside... Finally got this unit and never looked back, will be going to GE directly in the future because this thing is a tank. It doesn't care what temperature it is inside or outside, it just works. It can put out a massive amount of air, on medium it puts out more air than the other units I had on high, and it gets so cold, you can't stand in front of it. We use a thermostat controlled remote power switch, and this thing is capable keeping the room at 64C all day long. Generally it never runs for more than 5 minutes at a time in our 300sf bedroom at 67C. AWESOME! For the price this is a no brainer, get it, hang, set the temp and forget about it, it will just work!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I have seen great things written about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just installed this unit one day ago and already very pleased with how quiet it is especially in low speed. Fairly simple to install with a good manual and online videos. The Clearview feature and quietness alone are worth the five stars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit last year and has worked great and kept my small RV nice and cold, but this year it has not been cooling the way it was when i fisrt bought it. My Rav is not as cold as it used to be and im having to keep it at ots lowest temp to keep it some what cool in here. I regularly clean out the filter and have done all the checks on troubleshooting. I bought the extended warranty but i dont know how to go about to see what best buy can do for this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    add a piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the extra piece of mind! i add protectoin to all my devices ive used it and it helps protect your purchase its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Thumbs Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy, is definitely the best buy. I have no complaints with everything I have purchased from Best Buy. 2 thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice to put my mind at ease, especially with a big ticket item. Customer service and responsiveness has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection was the best way to protect my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy I got it - but have not use it, just an extra blanket if need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well with it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the extra warranty for this a/c unit. We had to learn the hard way. We bought a portable a/c unit from Amazon and it stopped working 2 days after the Amazon return date and the seller was no hope even though it had a 1 year warranty. Now we have the comfort knowing that Best Buy will take care of any warranty issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel much secure with geek squad protection as I am on a limited income and as a result can not afford to replace an item from normal wear and tear etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extra protection!! Ours worked and did not have issues but still glade we bought the protection!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a Breath of Fresh Air..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team was exta helpful and really made my pick-up of this portable a/c unit.. a breeze! They always have my back ! Thanks GS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for your own peace of mind for any high value purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card for defective products with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a problem with a product the Geek Squad protection plan takes care of it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient & Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficient and reliable unit for cooling your space. Great features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best warranty on the market. It excells in customer satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of products are not the best, but i love the fact i can go swap it out. They make it easy. Always protect your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for the price is worth every penny on something we plan on using year around! Must add!

    I would recommend this to a friend
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