Customer Ratings & Reviews

Got it for a robot vacuum broke down in 18 months and got a replacement

This coverage has paid for itself over and over again. Easy to work with and the customer service in the Fullerton store is always great.

Have used geek squad replacement plans several times. Things are not made as good anymore and failure rate high. Would get a protection plan.

Great Deal. It truly takes away the anxiety as a full-time student and working counselor

Geek squad customer care is fast and efficient. Quickly help solve problems with products.

i have a peace of mind since i am covered with 2 years with this protection

Easy service to use. Drop of covered item at any best buy location and they take it from there.

The agents helped us with our computer and really helped it work a lot faster than before.

The protection plan really comes in handy with an electronic that spends every day picking up dirt

For peace of mind and convenience just include this

Was contemplating to spend $50 just on insurance but glad I did. Best Buy replaced my defective neato when mine broke down.

Thankfully I haven't had to use it on every purchase, but when I've needed it it's been a saver.

the agents helped me with my surface pro when it acted up. I would have been lost without them

the extra product protection gives me a piece of mind if an expensive purchase has problems its cover

Geek squad has always been great to me and the service is second to none. Always a pleasure.

I bought the extended protection for this big ole piece of plastic, I don't normally, but figured i'm betting this thing don't last 2 years.

With kids you never know what’s going to happen with electronics. Always nice to have and hope that you don’t need to use it.

I have not used the protection plan yet. It is nice to know that if something happens to the Roomba it can be fixed or replaced by going to the local store. This is a must have for this product.

I had a few items that went bad after a few months of use and having the warranty is awesome.

I'm absolutely a fan of Geek Squad protection plans. I believe in the brand and it's the only way you can protect your investment.