Customer Ratings & Reviews

Every time something fails to work properly they are always there to help me out. Great service!

The Geek Squad are very helpful and are extremely easy to deal with.

Purchased this for my work office in 2018 & it’s still going strong in 22”. Stays cold, no strange noises & for perfectly in the corner on my rolling cabinet.

The iPad is a game-changer! Its stunning display, lightning-fast performance, and seamless integration with Apple’s ecosystem make it a joy to use. Whether for work, creativity, or entertainment, it excels in every way. The battery life is impressive, and the intuitive design keeps things effortless. Truly a must-have device!

This plan gives me a piece of mind that if I have an issue - i should be able to get it resolved easier than having to deal with the mfg.

I haven’t needed it yet but it’s worth it, make sure to always get it when you purchase from best buy

Great plan and price for the size of the product. They went over the plan in detail so i understood everything that was covered and how to call and use if i ever need to.

This review has been given without having had to use the geek squad service on this item yet. I have used this service for other items and have always been satisfied. Gives me piece of mind on my purchases.

I stand behind Geek Sqaud. You hope to not need them, but if you do, you're very thankful you made the decision to pay for their protection.

The Opal worked well for two years and then died. Fortunately, before I bought it I had read reviews and learned that it was prone to failure so I got the four-year warranty. It broke down two years and two months after we got it. We cleaned it regularly, use the additional filter, and only ran it with distilled water. It definitely requires a lot of TLC, but it's worth it while it's working. We do love ours, but make sure to buy the four-year warranty and remember to do all the recommended maintenance. Geek Squad refunded our money and we just purchased another Opal 2.0.

Bought the plan to cover issues if they happen. Hopfully fridge will work for a long time!

Got the protection plan for a mini fridge I bought. The fridge kept freezing everything even on the warmest setting so I took it into Best Buy and they gave me a new one and it was on sale even more so I got a $5 gift card as well! Great service!!

I get these for every purchase over $100 due to I've had too many things fail on me prematurely after the manufacturer warrantee.

Geek squad great service and ready to help definitely recommend.

Great add service, especially because items are bound to become faulty eventually

It makes ice great, however its not easy to clean and if your water is hard in any way you have to clean it twice as much to maintain the functionality of it. If you don't mind that then its definitely the one to choose.

I can't speak highly enough about the 2-Year Standard Geek Squad Protection from Best Buy. It's the additional insurance that provides peace of mind with every purchase. Knowing that my products are covered for an extended period brings a sense of security. The Geek Squad team has consistently demonstrated professionalism and expertise in handling any issues or concerns. The ease of the claims process and the prompt assistance from Geek Squad make it a valuable investment. It's more than just protection; it's a commitment to customer satisfaction. I highly recommend opting for the Geek Squad Protection with every purchase from Best Buy. It's a reliable safety net that enhances the overall shopping experience.

Hope I don't have to use this, but it's nice knowing that if it's needed it is available. Having geek squad at your service is always a very nice thing. They are knowledgeable, friendly, always willing to help when needed.

Very good, I’ll recommend it any day. Great product.

Given that even expensive appliances are basically disposable now, we have gotten into the habit of always buying the add-on service warranty and Best-Buy's has not disappointed. We've had calls within the first year of owning our new fridge and they were handled promptly - even in this usually difficult to service location. We appreciate knowing that when our appliance breaks down - and it will! - we don't immediately have to go out and buy a new one.